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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 507 Showing 10,121-10,140 of 12,961 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These galaxy buds plus are so great and the fact that you can now use certain features with the iPhone that the old one could not is great definitely worth it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jerbear, we're happy to hear that these earbuds are working well for you! Thank you for being a part of the Samsung family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Give me my 25 points.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these free with my phone, I didn't need them and I haven't opened the box, but the box is great. Give me my 25 points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable for long calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these buds for taking conference calls during work from home. Very comfortable for long calls and people on the other end say the voice quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great except for the love listening which could use some work But other than that not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy and satisfied with the product. I feel no weight and its less uncomfortable . The customer service is very nice too. thank you best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Buds!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use when I work 3rd shift stoking. Absolutely love my buds. Wish they came with a few more ear cap things in a few more sizes and thicknesses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best pair I've bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great, compared to what I had before. they dont slip out while working out. the sound is clear and crisp. I would definitely buy them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love being able to choose how much I hear around me. When I'm walking I can hear the cars or when I'm cleaning at home I can choose to only hear the music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earphones. Pair really fast and support wireless charging. Only complaint is that I have a hard time pairing these to non samsung devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool beans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for just a little bit more sound quality out of a Samsung product, but for the price they’re at, they beat just about everything else at that price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. Quick to setup! But super easy to get lost so make sure you put them somewhere safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them and use them everyday. My only issue is when you first get them. They don't want to stay in your ears. However when you've worn them a few times they get better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soind quality is great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using these. One thing I noticed was if you have to take them on and off it is really easy to touch the earbud to change the song even when you dont want to change it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bud + review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall sound is very generic and the bass is really poor compared to the Buds Pro series. They stay in the ear well but just cannot recommend them to someone who wants to enjoy loud strong music. The best ones are the new Galaxy Buds Pro 2. Everything else pales in comparison. If all you do is listen to Audiobooks and use them to talk on the phone, then these are okay and cost less.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Doesn't fit or connect all the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried all 3 ear tip sizes, buds fall when I'm walking briskly, so running is out of the question. Sometimes buds disconnect from my phone mid call, not safe especially when I'm driving. The right bus drains a lot faster than the left. The left will be 78% charged the right will show 69%. Lastly answering and disconnecting calls doesn't always work. The sound quality is nice when they are staying in my ear connected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sound pretty good but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are pretty good and sound pretty good. I think the sound quality could be a bit better for the price but for everyday earbuds they aren't bad at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds... better than my airpods 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds have better battery life and a better overall fit and sound than the airpods 2 that i bought like 6 months prior... the best buds i have EVER HAD!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to use and comfortable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great features and I can definitely say these are a great choice for galaxy and note phones since they work like a charm with those models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service. Very thorough and explained everything. Product was original out, but checked stocked to see if available and item was there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound totally recommended, but also not that durable, totally get the protection plan cause I had to replace them

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. Thank you very much for sharing your experience. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung