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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 508 Showing 10,141-10,160 of 12,961 reviews
  • Rated 5 out of 5 stars

    I wanted red

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the red pair and u guys didn’t have so I settled with black., but I like the all out performance of these headphones no doubt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new device! Great fit! Great color! Easy to use! On sale! I recommend to everyone! Wonderful product. I would but it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product,it has many features which are very use full we bought two of them one is for me and one is for my husband we both love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product,it has many features which are very use full we bought two of them one is for me and one is for my husband we both love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung galaxy buds plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved samsung products and there is not doubt that these are the best buds they've made. I love my earbuds plus so much.!❤

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they worked great playing stuff from my Nvidia Shield TV for a week now it randomly disconnects. Plays fine from my Note 9 and was really easy to connect it to my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones except that I can not connect my Samsung Active 2 Watch and Samsung Note 10+ at the same time. I have to unpair from one and pair it to the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair for wireless earphones!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these when I purchased my new phone to help with remote learning on Zoom. They paired well with all computers and phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shakira was a sweetheart, my order got placed to be picked up at the wrong store and she was very nice about changing it to the correct store for pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work quite well. I look forward to using them as soon as I return to where I left them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and comfortable Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter who has iPhone 12 Pro. She really likes them. I have a pair as well. Our only wish is for independent volume control for each bud.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not really satisfy with these earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was okay. I wasn't really satisfy. It had some static noises and other people on the line couldn't always hear me clearly. I also feel like the volume wasn't loud enough even though i wore both ear buds and i put it to the highest volume. It just wasnt loud enough for me. I wished i was able to refund it but unfortunately it was already passed 14 days of the deadline.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nene

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love my earphones first time purchasing these I usually where a head set but when im at home I talk on them will purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty cool but after two months of use, the left one is disconnecting frequently. I have to use the right one so the left one can connect again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great wireless earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a connoisseur of music but was tired of wired Earphones. I bought these after looking at many reviews while they might not be the best im very happy with buying these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy buds plus earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these galaxy buds plus for my niece she loves the color and isn’t too much into sound quality but this is perfect for high school kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased twice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old ones when I left them behind on vacation - needless to say, I purchased them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Stylish look good sound quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Samsung brand from more than 7 years.The earbud plus was one of my favorite gadget.I love its how it sounds.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're happy to hear that this product is working for you, Sujit! Thank you for being a part of the Samsung family. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Connectivity issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, but battery didn't last long enough. Experienced disturbance while using outdoors and had to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    She loves them

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mother in law. Now she can talk call us and do stuff at the same time without those old wire headphones.

    I would recommend this to a friend