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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 509 Showing 10,161-10,180 of 12,961 reviews
  • Rated 5 out of 5 stars

    fantastic earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a few different truly wireless buds and they were not that great, these work fabtastic for work and do not cut out on me like the others have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Samsung Galaxy more than my earphones because they are wireless and easier to use. I can also charge my phone when as I use my earphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphones so much. Can keep them in my ears and they don't even feel like they are there. I would buy them again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a step above the originals as far as performance, I’m finding them competing very well with other headphones and customization is stellar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my Galaxy Buds +, they pair really well and work perfectly with my Galaxy S20+ phone. Very comfortable to wear. I would recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear bud+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear bud+ are pretty good all the way around one real issue is when using them on phone calls a lot of back round noise but other then that I really enjoy them

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    poor fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the first pair of galaxy ear buds when they first came out and to this day they still work great and fit perfectly in the ears. Whether I'm casually just listening to music or being active with them they don't fall out. When the new buds 2 came out I was very excited to test them out and when i first put them in the ear they kept falling out, ive tried different methods to prevent them from falling out and they just keep slipping out. i clean my ears very well and ive wiped off the buds as well and still having the same issue. other than that they sound great. just wish they would would stop falling out so i can actually enjoy them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, ElvisMexquititla. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung

  • Rated 4 out of 5 stars

    Wireless Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these but they do hurt your ears. Left plug keeps falling out despite my using the different sizes. Don't know whats up with that. Has lots of features.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quaint and Powerful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say I dont have the best of luck with earbuds. With that said, this is the best I have experienced thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new Galaxy Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This could be a 5- star item, but I've got only 1 problem, for some reason they don't fit right because they fall out of my ear. and I put them in snug!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved an already awesome product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the last version Buds and loved them - only knock was that the ambient feature was a bit lacking. That has been improved here and these are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great anniversary gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed a pair of earbuds and these were just right for him. They paired nicely and easily with his Note 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. My only complaint so far is that sometimes it feels like they are shorting out. It isn't often, and I'm not sure if it's interference of some sort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the color!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought the cloud blue for my mom and happened to see these on the BB website. I ordered these and she fell in love since her favorite color is blue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase,quality. Everything was great from the moment I placed the order until I received it. Quick delivery too. Thank u Best Buy once again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it as a gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already purchased the pro version for myself and really liked it ao i bought it for my mom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my girlfriend and they work perfectly with her Samsung 10+. They charge fast and will charge wirelessly from phone or charging pad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound seems good. Have trouble keeping them in my ears if I am moving around alot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy for the money out there. Does everything and more than what you could ask for compared especially to the higher priced alternatives out there!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I didn't like see first but now they are my go to'

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like see first but now they are my go to earphones. One disappointing thing is that I can't use them when editing with Final Cut Pro because of audio sync issues.

    I would recommend this to a friend