4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 511 Showing 10,201-10,220 of 12,961 reviews
  • Rated 4 out of 5 stars

    Overpriced Item

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest clarity. They keep coming out of my ears, but these seem to be durable. Updates seem to be released often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I ever bought. Probably upgrade in the same brand. Love the wireless charging case

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs improvement.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very tough. Construction is very weak. Falls out of ears very easily.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORTHLESS:

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are useless. They have no background noise reduction capabilities. When having a phone conversation, the person wearing they sound extremely muffled. I would not recommend these even for children.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Harley, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important your device is to you and we'd be happy to help with the settings and features. We have two articles on our website to help with both the ANC feature and the audio quality during your calls titled "Use Active noise canceling on your Samsung earbuds" and "Use call features on your Samsung earbuds". You can also reach out to the Samsung Support Team if your device is still not operating as intended. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    The Best Purchase Ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my earbuds! This is actually my second pair. The left earbud in my first pair stopped working so I had to buy another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ambient mode

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fine. The ambient mode allows me to still hear people talking to me, which is much more convenient for both them and me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great samsung product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are awesome. The wife loves them. I would buy another pair, but one pair is good enough for the 2 of us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones, love them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to be a little careful because the touch controls are sensitive and even light touches can set it off, but overall a great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a better upgrade for the original buds, but the read notifications aloud I found it better on the original buds

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a waste of money. No one can hear me when I call them, don't fit in my ear, and audio is bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are amazing, they are sweat proof and even let my husband know when his phone is too hot. He works outside in this horrible heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Galaxy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a galaxy device, these are a perfect companion. They don’t have noise cancellation but they are really comfortable and a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great set of buds!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this for a birthday present to my Dad. He loves them! Says the sound is excellent. Thank you!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charge them fully before setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, sometimes can be a pain to setup. Just make sure you charge both of them when you open them. They can get uncomfortable after a few hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    balls out headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just like the black pair, these babies are total balls out. balls out sound, balls out design, they really went balls out here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my fiancee and he absolutely loves them! Loves them so much that I got me a pair and my daughter as well! Def recommend these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First earbuds!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I'm a beginner...so far so good. It's nice to try new things every now and then. I love Samsung products, I've got a few-small and large!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for his birthday! He loves them. The only thing that he has mentioned wrong was they fall out easily, other than that, he loves them!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello KShorty88, we are happy to hear that your husband loves these earbuds! Here is a link (https://www.samsung.com/us/support/answer/ANS00082785/) to an article that will help you adjust the earbuds for the best fit. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have been great for the 6 month+ time period i have had them, and the delivery when i bought them was crazy fast!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best earbuds around but not the worst. Supposed to work with Samsung product and they do. They are pretty comfortable. They come in pretty colors which is a nice option over air pods. You should shop around on pricing. Make sure you use Best Buy discount coupons as they help to lower the price. The curb side pick up was ok and made the purchase a lot easier. I do not really trust shipping these days as items get lost or stolen. You have a great day.

    I would recommend this to a friend