4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 12,961 reviews
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the samsung earbuds! Got a pair for myself, my fiance and my daughter!! Will def recommend to family and friends!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Disappointing!!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is excellent but two big complaints while it lasted. I could not get them to say in my ears while running. Second and much worse, the left bud volume is about 1/4 the right side and there is nothing to fix it. Samsung Customer Service was no help at all!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my husband. He loves themand works better with his Samsung phone than the Beats I got him last yr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like things in my ear, but these are really comfortable! Great quality product and not too hard on your pockets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds except they don't really fit in my ear. Sometimes I have to make sure I don't hold my head a certain way so they don't fall out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a Christmas gift. They are comfortable for a while, but can't wear them too long. It's me not the earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so perfect for what I purchased them for. I can listen to music and here others around me. I am satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Static in disconnect issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love em but it seems to be a lot of static issues seems to disconnect sometimes but if the static could be fixed when you on a call would be awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them and use them but the phone quality is not the best. Maybe the best out there but it's not great. They are comfortable and charge quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my galaxy earbuds live. works seamlessly with my Samsung note 20 ultra. Definitely 2 thumbs up. aworks great with damgs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to friend. Only issue every time I put them in my ear it they disconnect. Be careful when you put them in your ear.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Nell, your valuable feedback is greatly appreciated! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Update too much

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They would have been 5 stars but the update that came through did something to the sound quality. The Ambient mode wasn't as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds 2

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome overall great but I do have an issue with them staying in my ears when i exercise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung's AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good. I had the first gen and they improved on each way possible imo. Must buy if you have a Samsung phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods work really good when you’re at the gym and they look really stylish when you are working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Bluetooth connection is smooth even works well with IOS and there is an app for it in Apple store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! I love these, however the left one does not fit correctly in my ear call mom but that’s not fault of the product!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too large for my ears. Makes the ear hurt after a couple of minutes. The volume is not as loud as I thought.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    3 star. Volume issues

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissapointed on the volume. Not loud. Wireless charging works great. Everything else works as described.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Steeve, thank you for bringing this to our attention! Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the audio quality. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Excelente

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far they work very nice. Hopefully they don't turn out like the 1st version of galaxy ear buds that go to crap after 1 year

    I would recommend this to a friend