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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 538 Showing 10,741-10,760 of 12,961 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the case for the headphones continues to charge them. Best headphones I've gotten this far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit upset I just purchased another set for my wife and came out to be like 20 dollars more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great selection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have grown on me. Overall they are good, I love that the case charges the earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound but connective issues not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to use it as phone but you will be rewarded with connective issues once you you use it for multiple calls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Galaxy buds a dud for me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to like these, but did not fit my ear well. Sound was good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice real clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like them a lot, real clear - easy to use - i will like them when i start driving again - thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they're pretty good but miss a little bit in quality and noise cancelling should be attached to it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get the Geek Squad warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good while they lasted. I’ve had them for a year 1/2 and I will be taking them back to Best Buy tomorrow for a replacement under my Geek Squad warranty. I’ve only used them maybe 20-30 times if that and all of a sudden they will not work, won’t charge and won’t connect to my phone anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality would recommend. Lost one already would like to know if I can replace just one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Connected them to my laptop and use them for modern warfare works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though i lost one they work pretty well. Would like to purchase the right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hear great things

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got theses as a gift for a family member all him hearing how good they are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, little issue with my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase, took me time to get used to them but now I love them and can't use them enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epic wireless performance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my recent purchase, although, they are now on sale 30 days less my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ++ Sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son and he loves them, He loves them more than the Jabra 65t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new earbuds!!! Really happy I chose them!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tapping the buds sometimes i lose the call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i tap on the buds to receive a call i sometimes get disconnected or have to go to the phone to answer the call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these earbuds for my wife for Christmas. She loves them. Uses tjem all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound muffled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung you got so many things right with these. But everytime I'm talking to someone and both of us arent in silent rooms, they tell me I'm muffled. I get a lot of complaints saying I sound like I've laid my phone down and trying to talk to someone from across the room. Is it possible I just received a defective pair? I will have to go with something else if I cant get this problem resolved.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Wright, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01204028/) to an article that will help you troubleshoot the sound during calls. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and sound is great. Would purchase again if needed

    I would recommend this to a friend