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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 551 Showing 11,001-11,020 of 12,961 reviews
  • Rated 4 out of 5 stars

    love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good. sometimes when I double tap it doesn't work but it's not that concerning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung products and would highly recommend it to my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music junkie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds. Very comfortable and charges fast. Pairs easily. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SAMSUNG GALAXY BUDS 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds work as intended. Great product for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the headphones. So easy to use and comfortable. Plus the wireless charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mistake.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oops I ordered these by mistake. Don’t have an android. Likely a good deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Good for work outs and easy to use. Recomend them

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Alfa, we are glad that these earbuds have been such a great fit for you. Thank you for taking time to leave this review. ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well and sound quality is great. Would purchase these again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT WIRELSS EAR PHONES.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S GREAT TO USE ANYWHERE. LOVE THEM SO MUCH. WOULD BUY IT AGAIN.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls for volume and sensitivity of touch commands could be improved but great value for its price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Samsung phone then you need their ear buds they are perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Sound Quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is ok for what they are. Had to send my first set back to Samsung for repair as the left earbud completely stopped working and wouldn't charge unless you applied pressure to it in the charging case. The new set is doing better and Samsung support was quick on the replacement but would have liked to not have had to send in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 music audio 6/10 call audio. if your looking for buds for music look no further

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent. Super audio quality.highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved them alot thank u Best Buy next time I’ll buy them for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them for a long time and like the warranty.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    y love my earbuds they are excellent love the audio quality would recomend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gifts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products were delivered earlier than expected, even during these tough times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and easy to use functions. I brought these to use with my new Samsung Note 20.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyers beware of updates!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sould have been better had it not been updated. Now that it is, the sound doesnt work as well because you cant adjust the settings like you used too. Also, it doesnt work with snapchat. My sisters and i used to use it for group chat. Now we cant if i use them. Id wait and get the upgrade.

    No, I would not recommend this to a friend