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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 586 Showing 11,701-11,720 of 12,961 reviews
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the charging case they come with, super compact

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the “Find my Earbuds” feature, but the earbuds don’t stay in too well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello James, we appreciate you taking the time to leave us some feedback about these earbuds! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good works well with all my note books and phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These buds are absolutely great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these buds and would definitely purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good, I have no complaints. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very content with my purchase and would buy these again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones and would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wireless Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of wireless ear buds I have purchased!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. They work perfectly. Love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mode is an improvement for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the gaming mode, games arent that bad anymore on bluetooth

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return them because the left side stopped working, I got new ones and the same thing happened, only a few days after the returning period. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AlienNB, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important the durability of your device, especially if you enjoy using your buds on a daily basis. We have a great article on our website "Samsung earbuds do not turn on or charge". If you haven't done so already we also recommend ensuring your buds are clean and dry and we also have an article to help you clean without potential damage "How to clean your Samsung earbuds". You can also always reach out to the Samsung Support Team if you have additional questions or these articles do not help resolve your difficulty. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product...you would be making a great choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    earbuds review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    earbuds are nice but should have loop for around the ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with them since I bought them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buds +

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this buds + they really nice n the sound is rich

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Worse set of earbuds I've ever owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start off with what I liked. I liked the finish & the quality of the earbuds. They fit nice. Now onto what I didn't like. The sound was OK at best. I have other earbuds that sound better but were only $40. I also didn't like the fact that the only way to turn them off is to put them in the case. But the deal breaker for me was the connection. Horrible is putting it nicely. I walk after work & have my phone in my pockets. As soon as it hit my pocket, the connection would break up. The only way I got it to work was to bend my elbows so the phone is close to the earbud. I expected more from Samsung. I also expected a set of $150 earbuds to work. Needless to say, I returned these.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Samsung Earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone was so important to my in home school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Really happy with them. Glad I chose them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service...................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it sounds so clear I got it for Christmas

    I would recommend this to a friend