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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 602 Showing 12,021-12,040 of 12,961 reviews
  • Rated 3 out of 5 stars

    Okay at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacking richness and depth I would expect of wireless ear buds. I have the bass turned all the way up and still nothing. They are okay at best. They work very well for phone conversations. I prefer my Google earbuds over these.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hmm .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U wish they were water proof then they would be perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what it’s supposed to accomplish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. It does what it’s supposed to accomplish.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product is not worth the money. I have a hard time keeping them in my ear.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what i need for A++ Highly Recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good the fit was good and they work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great time for talking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it because it gives me a longer talk time with ease

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is defective, tried to return in store and they would not take it back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They wouldnt stay in my ear@

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fidnt care much for these earbuds, they never stayed in my ear even after changing the tips!! They srent as loud as the earbuds I javd previously ( galaxy buds live) I will be returning these and getting something else

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good service and product pickup service!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, no major issues.....................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks Samsung.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Samsung for another Great product with the Buds+.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible they fall out of your ears you will end up returning them

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    There are fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great airpords Perfectly for work use I love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soso

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hang up the phone, there is always a sound of current

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Justin, thanks for reaching out! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot low or poor audio quality. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Could be anbkt louder but i still love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected quality with samsung waterproof.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great if you have money to throw away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit in ear properly. Wore bud to gym it pop out unable to find earbud. Unable to replace earbud. Had product less than a month. For that 2 stars FYI sound was great for the two weeks I had earbuds

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup with YouTube video. Great sound qualit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with you tube video. Great sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for hands free!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when you’re working out or grocery shopping!

    I would recommend this to a friend