Customer Ratings & Reviews

Right earbud stopped charging after about a month. Very disappointed in Samsung. The sound quality is average, the bass is weak though. Very easy to set up with a Galaxy phone.

Great sound quality, easy to use and set up. But, I'll will be returning these buds. It breaks out my ears and its very painful.

I purchased these less than a year ago. I have went back into the store because they dont work. Ive never damaged them at all. I use them when Im working. Ive tried everything. I went back to the store and they said I had to contact Samsung because I had them less then a year its a,manufacturing issue. Well of course I cant reach anyone. So im out of my money without no help to be fixed. Not happy at all!! I pressed ONE STAR and it added two. Another glick!! Now its two days over my year manufactures warranty. Go figure.

Great earbuds, even though it’s so sensitive to touch.

Great sound, but had to return three pairs due to the left earbud drastically losing sound. I loved these originally, but this is a known issue that Samsung has not yet addressed or fixed.

They constantly come out of the ear. It's impossible to play sports with them.

They keep disconnecting and the call quality is horrible! I don’t recommend these

They don't stay in my ear they don't stay connected to my phone year works the other doesn't at times I listen all day and they don't have that capability can't get calls on earbuds.

These buds are ok for a while..have had them less than 2 years and only use them about an hour a day for 5 days a week and the Left Ear bud is draining really fast..already have updated them and still no change.

Not deep bass like the Sony's but has good clarity

Samsung Galaxy Buds2 True Wireless Earbud Headphones were too heavy for my ear and kept falling out and I had to push them so far into my ear to keep them from falling out, which hindered me from hearing in general.

The only con is they tend to fall out of your ears

Had to take back first set, faulty. Exchanged them, and the second set was faulty also.

I don't like them they are over rated the bass wasn't loud enough for me I didn't like the fact that I could hear my dog tapping the floor and the sound isn't top quality for me and I own a lot of Samsung products. I owned them for two days and took them back.

So, I picked up these bad boys recently. I was on the most recent set of Bose SoundSport wireless until now. I'm someone that uses Google products for ease of connectivity with work / home life; Nest Hub, Pixel 4xl, Chromecast, etc. But after the nightmare I dealt with the Google Store in regards to the Pixel Buds 2, I went a different direction. And also, screw you for your lack of US physical hardware customer service, Google. These buds are affordable and I adore them. They don't have a great EQ. The touch controls aren't as intuitive as could be. But for my uses, these things are stellar. The main thing I want to express in this review (mainly to counteract a lot of what I've been reading) is that the sound quality is absolutely excellent even without having a real EQ interface at all; the app on my phone has you limited to presets which give you little control. BUT HERE'S THE THING THAT 9/10 PEOPLE DO WRONG. You MUST find the proper size of ear tips for this product to be worthwhile. Lucky for me, once I put the included Large wings / ear canal tips on, these fit like a glove. My girlfriend bought a set at the same time and she had to go with a third party set to find her proper fit. When I put these on out of box, there was no bass and volume was limited. Once I got the right fit, holy hell, you aren't going to find better clarity or quality at this price. Not by a longshot. They beat the comfort and quality of the Bose line for sure. I would honestly say that anyone complaining about volume / bass / quality issues on these buds have skipped the UNSKIPPABLE step of sizing the tips properly.

Not the quality I expected. Alot of times the caller on the other end can't hear me.

After a year of ownership, I cannot recommend these buds. After just a few months of use, one bud became louder than the other and nothing has fixed it. I've tried literally everything, but the left side stays louder than the right.

Purchased dec 1 2020. Worked perfectly and sounded great until june 14 2021. Left earbud now has almost no sound. I followed troubleshooting guide. Cleaned buds extra well, Tried the locate my buds feature to even sound on both buds with no new results, next i tried totally discharging buds batteries and recharging. No change in left side volume. Next im going to try to return or exchange. These are almost unusable with no left side volume. They were a 5 star product until left side volume dropped to near 0..

Quit working within about 6 months. A good fit was hard to get as well. Always felt like they were going to fall out of my ears

These are not even a year old and they suck , absolutely would not recommend!