Customer Ratings & Reviews
- Model:
- SM-R175NZWAXAR
- SKU:
- 6400945
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
2 days.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Earbuds came in 2 days ago from (4/3/2020) and I'm already having issues with one of the earbuds not charging. The left bud is fully charged vs the right one is sitting at 30%. I've tried cleaning both the bud and the charging case and even fully charged the case itself however the right bud is not charging. I also tried disconnecting and reconnecting the bud. Overall I love these earbuds, I love how they function however the fact that I'm already having performance issues after 2 whole days is kind of disappointing. If someone can reach out to me and help me find a solution on how to fix this issue, I would be willing to change my review.
I would recommend this to a friendGood buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it over 2 years still going strong. It had some software issue at the beginning, but it got better after they patched it. Too bad they brought the Pro bud after I purchased it.
I would recommend this to a friendLoose in ear despite trying different ear tips
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds work well with my Samsung s22 Ultra but do not stay in my ears very well despite trying all of the different sizes of rubber earbud tips.
No, I would not recommend this to a friendWork great with Samsung phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These integrate well with the Samsung phone (S10). However the sound quality is not what I would expect for the price. You don't get the bass quality you get from Beats headphones although the price point is very comparable.
I would recommend this to a friendItem is waiting to be returned for refund
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased but I have not used. I'm waiting for the time frame when I can return these back to bestbuy. Hopeful that I wont be charged a reshelving fee. Disappointed that I was not given the option to purchase insurance.
I would recommend this to a friendWorst item.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Falls from your ear to easy. To connect it’s hard and long time waiting to pair. To connect to the Samsung app to track it, impossible.
No, I would not recommend this to a friendAverage sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and colors to choose from. Sound quality was disappointing. When I searched how to improve the sound. The tutorials I found were useful but way to many steps to improve the sound to be still be only average.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Monch. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
Just not for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controlling off,on,pause ect... to easy to change by accident. I don't like them due to personal needs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Carol, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us regarding your purchase. Thank you for being a steadfast Samsung customer. - Debra
Better at home
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes they work, sometimes they don't. I think I feel much better using these at home because using these out and about, the sound quality gets pretty glitchy and I like my music with no disruptions.
No, I would not recommend this to a friendSamsung Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy ALL Samsung but these earbuds were not what I was expecting. The microphones are located in an awkward place which made it hard for people to hear me during phone calls.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good and you cant hear any distractions. But they keep falling out my ear almost lost them a couple of times
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Not a good fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, with a very uncomfortable fit..can't wear them without falling out of your ear
No, I would not recommend this to a friend JBL Club Pros are better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works. Just not loud enough for me. I need screaming highs and clear bass for my metal playlists. Get the JBL Club Pros or the Beats Pros my buddy compared them with.
No, I would not recommend this to a friendEarbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is average, battery last about 8hrs, good for typical work day. If you work longer hours like i do, probably stick to wired ear buds, at least as a back up while they recharge
No, I would not recommend this to a friendearbud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blue tooth connection is limited in distance to the room it is connected to if walk to another room in house looses connection. Sound quality is ok but one ear bud rattles from time to time.
No, I would not recommend this to a friendAll good except for battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm just gone say this is a nice pair of ear buds. Everything thing is nice except for the battery life. I bought these for my wife on Christmas. She really enjoys them.
I would recommend this to a friend- Cons mentioned:Volume
Great sound but will not stay in.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the "hearing aid " feature. Like most ear buds you cannot get enough volume. But falling out into your soup socks. Would not recommend or buy again
No, I would not recommend this to a friend So-so earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are ok. Hard time keeping them in my ears though. Sound quality is so-so. You'd think Samsung could make a better sounding ear bud. Best Buy service was great though!
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was good but I got the mainly for the call quality and that was not as good as advertised. Also the multi point connection only works if you use it with multiple Samsung devices.
No, I would not recommend this to a friendNot what i expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a samsung phone and a samsung watch so i wanted to try samsungs buds. I dont like their latest and greatest or the ones that could have came with my phone so i decided to try the +. Not happy with them, ok sound quality, no voice telling you that the buds are on or off and doesnt tell you the battery strength. I am not impressed with these buds at all. They are defiantly not worth the hundred plus price tag thats for sure. Maybe half of that at best. Unfortunately im going to keep looking for a better pair of buds.
No, I would not recommend this to a friend