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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 12,961 reviews
  • Rated 3 out of 5 stars

    These things

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyvmay be great for others but they will not stay in my ears at all and its too late to return them...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ok i just want earbuds that actually last over 8 on 1 charge these actually last 5 hours but it said 11 hours and thats,why i bought them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We understand how frustrating this may be for you. This link, (https://www.samsung.com/us/support/answer/ANS00078081/), includes steps that can be taken to improve the performance of your _. If you are still experiencing issues, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 3 out of 5 stars

    Don't know

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped the earbuds a few times and one of them is broken already. Should last more than a few drops

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's hard to keep them connected. Right in the middle of conversation they disconnect them I have to go to bt window hit disconnect then reconnect... annoying!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality and fit is fine i dont know if it was my phone or just the buds i have but they kept disconnecting from my phone after having em for a month

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall they ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are ok. Its very difficult to answer incoming calls. Battery life is not great. When I have bent down to get something the buds fall out of my ear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung - Galaxy Buds+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a beautiful well fitting piece but it keeps losing connection to my phone and that's frustrating to the point that I will have to return it Nash

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, Nash. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 3 out of 5 stars

    New buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as an upgrade from my older ones. However, I like the older ones better. These don't stay in my ear as good and sometimes they fall out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Plus buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung app is decent. Comes with three different sets of ear tips. However, the it was not comfortable for me. Also let in too much outside noise returned.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello KGNW, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth Samsung

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fit properly, i have to keep adjusting (even after changing the size of the ear pieces) overtime i touch to adjust, i either disconnect from the bluetooth or my call drops which happens more times than i can count during a single phone call. My right ear piece has lost volume the sound is very low and i can not adjust it. this is after 1month of use. ....not worth the buy!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DEEDEE, we regret to hear of your experience with these earbuds. We apologize for any inconveniences this may have caused. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were almost perfect in every way except. They either hurt my ear or fall out my ear when I turn my head. I tried all of the coverings and still

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Touch sensitive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very touch sensitive, I kept hanging up on others when trying to switch lines or when placing someone on hold.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Awesome earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical and appealing, Earbud sounds pretty clear, the color is appealing to the naked eye,comfortable in the eats, no falls off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Samsung Galaxy Buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good sound but not fitting well in my ears. Gave to my cousin. He loves them. Not for me though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Deffective Item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does this item come with a warranty or can it be insured? I turned on the find my ear buds but the ear buds could not be found even as they were with me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Harbie, thank you for reaching out! We would definitely like to look into this issue further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    Don't stay in ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not stay in my ears without the wings. Both of them pop out within 5 minutes of wearing. Additionally the touchpads arent very responsive. The white case with the black buds also makes it look tacky. The only noticable improvement for me is the call quality, people can hear me much better. Overall, the originals are much better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good when they work.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But for pricey buds the sound shouldn't fail like these did. Both buds lost a majority of their sound less than a year after purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok.. not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes your ears hurt tried each size Sound gets muffle. MAY JUST BE FOR ME, I returned. Got AirPods. Don’t let me change your mind! Everyone is different!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Holds charge, but fall out easily

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They easily fall out of my son's ears. They last quite some time on a charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    little jumpers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like how they fall out of the ear. I lost 1 side because it just popped out of my ear into a manhole.

    No, I would not recommend this to a friend