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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 611 Showing 12,201-12,220 of 12,961 reviews
  • Rated 3 out of 5 stars

    It may be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that for the price there are better options, such as bose headphones for example

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Lost volume quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a while but… meh, after a few months the volume was almost gone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    alright earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slightly disappointed because the quality of the sound was slightly lower than the earbuds that came with my s20+. I went with m&d mw07 gos instead

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Tsutakawa, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    One stopped working after only few months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my fiance and one of them stopped working only after a few months. We are not happy since they were pretty expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fix the touch feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice and comfortable, the only problem i have is the touch feature on them never works when trying to end a call for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buds+ but -

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice, comfortable enough, and sleek enough. The sound quality is subpar and really, if it doesn’t sound good, what’s the point?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can't compare to Bose earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned after a day or two. Tried out the Bose wireless earbuds. The Bose has these beat by a long shot!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to these from the first buds and they are decent but nothing special to call them buds+. If you have the original buds just keep them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Terrible sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your used to bose and beats sound these will be a disappointment. Fits very well in the ear and they stay in but sound if flat, there's no bass even after I modified the equalizer. I can't get into the music with these nevermind the gym.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    having issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one ear bud is louder than the otherit wont let me make it at equal noise i really want the ears to be qual and not just one loud and one low

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great, not worth the price.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earphones. Probably not worth the price since some $5 headphones do the same thing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great at first, but then...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, these were a great pair of earbuds that I bought in February of 2021. Sound was awesome and clear. However, as of the time I wrote this, there was little to no sound in the right earbud. Got it on sale, and a few months later, quite disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Doug. We understand how frustrating this may be for you. This link, (http://www.samsung.com/us/support/troubleshooting/TSG01111323/), includes steps that can be taken to improve the performance of your Galaxy Buds+. If you are still experiencing issues, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 3 out of 5 stars

    SAMSUNG EARBUDS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, but arent the most comfortable wireless earbuds out there. My wife has the apple ones and they are more comfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kept falling out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a great product if they would stay in my ears. I returned them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok sound...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds sounded OK but not exceptional. I ended up returning them because the wing tips wouldn't fit in my ears very well

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Steventonysmith. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay if you're only going to be inside. These fall out on me, I work outside. If you sweat a little they will probably fall out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Maniig, thank you for sharing your experience with these earbuds! Here is a link (https://www.samsung.com/us/support/answer/ANS00082785/) to an article that will help you adjust the earbuds for the best fit. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Good for a upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well after two weeks weeks of purchase I had to send them in to get fixed but before then they were great and great after I got them back

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort was good, but not happy with the sound. Also the case is too bulky for me. At this price point I feel you have better options.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Richie, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    poor quality, priced too high

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Apple AirPods, use an iPhone and wanted a back up. When I brought the Samsungs home and charged them, I noticed a distance tinniness to the sound. That is that the middle range was subdued, the bass seemed non-existent. I'm a professional classical musician; so I know how to listen. I'm disappointed with these earbuds+. The only reason I'd give or suggest these are to people who have hearing loss in the high frequency domain.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very average earbuds. Sound quality very average and calls sound like coming from a bottle.

    No, I would not recommend this to a friend