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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 612 Showing 12,221-12,240 of 12,961 reviews
  • Rated 3 out of 5 stars

    Buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that 3 or 4 months of use that the right ear bud started to fade never dropped or had water in them was a waste of money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I wasn't happy with these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These look awesome and the wireless charging, and case are truly are awesome but the sound quality sucks! They aren't very loud at all!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good bang for the price. sometimes they slip out of place and have to constantly make adjustment to fit back in place.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Worth the Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not high quality. I expected the sound to be loud and clear but these are no better than cheaper low quality buds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The connection is poor on the phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection has a lot of static. I returned it to the store and got another brand from Amazon. Sad because my phone is actually a Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Ycampos, I am so sorry that you returned the Buds+ and thank you for giving us this review. ^Samsung Brand Ambassador Samsung

  • Rated 3 out of 5 stars

    Average.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make a weird noise. Don’t work out of the box with iPhone se. Not very comfortable. Sound average. Ok price. Ok design. Ok battery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a good fit for small ears they fell out in the store when purchased. I returned the same day so I cannot tell you about the sound

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like size not sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Samsung earbuds..my only gripe is the sound..its not very loud or have bass..the earbuds that come qith ya phone sound better..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average sound - way too sensitive taping function

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was average and they were way too sensitive in the taping function. I returned them and replace them with Jabra 75t.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like them only because they keep falling off. I can't even use it while running or working out. Horrible design.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best for music

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed by the sound output of the Galaxy Buds+. The sound of the music felt lifeless and thin in my 60 year old ears.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JDell, thank you for bringing this to our attention! Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-when-playing-music) to an article that will help you troubleshoot the sound when playing music. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Not what I was hoping for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not operate well as I was lead to believe. And they keep popping out now and then. I should have gotten a set of headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Happy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good in the beginning. However one side one the buds stopped working. I tried every troubleshooting step under the sun. Even spoke to someone for assistance and at the end all they recommended was to turn it in and buy another set. Gonna be awhile before i buy another set of buds. 150 down the drain.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy Buds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep falling from my ear so much that one drop and cannot find. There goes my money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only 5 months of use and the sound quality has decreased, one of the headphones can no longer be heard

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok as a part of a set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of a set given as a gift, these work good for working out but they don’t have good telephone sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these not for me fell out of my ear. Nice sound but not for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not as expected. There are better sounding earbuds out there

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Soso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their not noise canceling enough to me and I don't like the fact that they can only be charged via wireless.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, KWalker. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit very well but for whatever reason I had problems getting them to work with my Samsung phone In phone calls.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We understand how frustrating this may be for you. This link includes steps that can be taken to improve the performance of your Galaxy Buds+. Thank you for taking the time to leave this review. ^Kayla
      http://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung