Customer Ratings & Reviews
- Model:
- SM-R175NZWAXAR
- SKU:
- 6400945
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
didnt keep
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i didnt end up keeping these for long because of the cost
No, I would not recommend this to a friendUnhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning. Do not pair with devises as promised.
No, I would not recommend this to a friendDisappointed with quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water a deeper sound. All worked okay. Just did not have the quality I expected.
No, I would not recommend this to a friend- Cons mentioned:Volume
Terrible!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was terrible. We got home and I tried them out, First I thought the battery was low that's why they was hardly any volume. I charged them up and I started to read the reviews. Tried them again, packed them up and returned them with no problem.
No, I would not recommend this to a friend Pretty Decent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best pair of wireless headphones I've had, but pretty decent.
I would recommend this to a friendSamsung Galaxy Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not eassy to use. I bought two, and I have the same problem.
No, I would not recommend this to a friendSamsung ear buds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These fall out of your ears while talking or walking.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for reaching out. We are sorry that this did not live up to your expectations, as your Galaxy Buds 2 keeps falling out of your ears. We understand how important it is to enjoy listening to music or while on a call with your families and friends.
Please click on the on how to use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit:
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144166175
Thank you for choosing Samsung. Have a great day!
^Chrystel
Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot use with my wife's Apple I-Pad. Booooo!!!!!
No, I would not recommend this to a friendSubpar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Downgrade compared to buds plus hardlybstays in ear
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Boltsense!
Thank you for purchasing Samsung Galaxy Buds2 True and leaving a review here. We sincerely apologize that you have a charging issue with your earbuds. We at Samsung only want our customers' best welfare while using our products. Let me help. This handy link about how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144249089
Thank you for choosing Samsung!
-Remie
AirPods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was alright not like the apple AirPods the charging dock is alright to
No, I would not recommend this to a friendImpaired after 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not practical for daily life and right bud not working after 3 months
No, I would not recommend this to a friendEarbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with my purchase, so i brought a 2nd set
I would recommend this to a friendDecent
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be the brand they are i expected more out of them
No, I would not recommend this to a friendAll right.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little uncomfortable, but sound is good. My ears are kind of sore.
No, I would not recommend this to a friendSamsung Earbuds Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for individuals with Samsung phones. Easy connection process.
I would recommend this to a friendEar buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just ok i think they could have done a better job.
I would recommend this to a friendBoth sides dont charge the same
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right ear is hard to charge all the way an I brought them like that
I would recommend this to a friendBrand response from Samsung
Posted .Hello Nikki, thanks for reaching out! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01206422/) to an article that will help you troubleshoot the charging issue. ^Elizabeth
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurts my ears really bad, the controls are too similar.
No, I would not recommend this to a friendGood ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an iPhone and try this ear buds but didn’t like the sound quality
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Almaywi, thank you for sharing your experience with these earbuds. Your opinion matters to us and we value your feedback! ^Elizabeth
I thought it was good, I got fooled by bestbuy rep
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnect often, so many bugs. I regretted buying it.
No, I would not recommend this to a friend