Customer Ratings & Reviews
- Model:
- SM-R175NZWAXAR
- SKU:
- 6400945
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
not so happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My right earbud needs to be charge more often than the left one
No, I would not recommend this to a friendwish I saved my money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not that great.the Bluetooth keeps going in and out.
No, I would not recommend this to a friendnot charged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.don't stay charged like it says in the description
No, I would not recommend this to a friendNot working well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.won't sync with my new Dell computer. And they hurt my ears.
No, I would not recommend this to a friendExpected a bit more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable in my ear, when doing rigorous work sound gets bad.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Draiz, please take a look at our fitting guide and troubleshoot tips on our website. https://www.samsung.com/us/support/owners/product/galaxy-buds-plus Thank you so much for taking the time to give us this feedback. ^Samsung Brand Ambassador
No Espectacular
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No hay mucha diferencia con el anterior samsung galaxy buds
No, I would not recommend this to a friendSamsung earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in the sound quality of the earbuds
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Returned item too uncomfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was good and I really liked being wireless however could not get good fit in ear. They come with a larger and smaller fitting however both were too uncomfortable. In my opinion Bose sound quality is better.
No, I would not recommend this to a friend Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right ear intermittently not working. Can I exchange?
I would recommend this to a friendSamsung earbugs+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there is nothing to say about these earbuds but greatness
I would recommend this to a friendBrand response from Samsung
Posted .Hello Butta, that is great to hear! Thank you for choosing Samsung. ^Elizabeth
Excellent product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An okay product!! Absolutely no complaints what so ever.
No, I would not recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best sound quality. Was disappointed and returned them
No, I would not recommend this to a friendSo sad!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds started off AMAZING!!!! Great clarity for phone calls and my callers no longer complain of background noise! The button function is super easy and playback sound is also GREAT! So why only one star? When I first purchased these you could program the third button push to a number of different items including Bixby OR voice activation. It was wonderful because I use Google assistant for all my voice activation. Well...about a month after the purchase (after the return date expired) Samsung did an update and REMOVED the option for "voice activation". You can ONLY choose Bixby now. So horrible!!! I understand that you want to promote your own programs but don't remove options just because your program isn't doing well. Wish I could return them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MACC, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
no good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.items come in with problem and one don't work, but look good
I would recommend this to a friendOk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but difficult to put in and out of ears.
No, I would not recommend this to a friendTerrible sound in call quality and movies/music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I researched these buds for hours before I made the decision to purchase them. When I did, I called friends to ask them about the call quality. To my surprise, the responses were varied. Some said I sounded like speaking like I was on speaker phone while others said I had a full sound. I don't know if it's these buds or it varies per phone but it's really strange to have such varied responses. For movies and music, I'm wondering what all fuss was about. The audio is tinny with no bass at all no matter the EQ setting (and yes, ambient was turned off). No matter how I adjusted the buds, the sound was the same. I'm hoping that I just happened to get a dud pair and that I can exchange them for a new pair. If this is how they REALLY sound, I've been ripped off.
No, I would not recommend this to a friendSamsung
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. Not comfortable. Color is cool tho.
No, I would not recommend this to a friend- Cons mentioned:Volume
Volume is not good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well for the first 2 months. Now the earbuds volume is much lower than what it was when I first received it. Cleaning and updating the software also did not fix the issue.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Galaxy buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They Kept falling out of my ears , especially when I'd bend over. And if I dropped one while my hands were full it was very easy to misplace one of the buds . The sound quality, etc was good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this to our attention. Your feedback helps to make the Samsung experience better for everyone! We appreciate you taking the time to share your review. ^Kayla
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After wearing for a couple of hours it hurts my ears.
No, I would not recommend this to a friend