Customer Ratings & Reviews
- Model:
- SM-R175NZWAXAR
- SKU:
- 6400945
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
Not easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good product one ear bud won’t charge. Will be returning. Also difficult to answer and end call
No, I would not recommend this to a friendBuy SkullCandy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear pieces keep falling. I love Samsung, but this is an absolute trash product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. I apologize that this has been a less than ideal. Thanks for the feedback on your Galaxy Buds+. ^Kayla
Complete let down
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durability is absolute trash! The left ear bud just stopped working out of nowhere.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We are really sorry about any performance issues you may be experiencing with your Galaxy Buds+, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
One ear falls off easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return this same day, one ear kept falling while trying it at home
No, I would not recommend this to a friendEarbud Stopped working appropiately
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one month, one earbud started to sound lower. Now I need to find how to fix it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Badearbud. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Zero
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Until now was one Month, I didn't receiving this Item. Help me check what happened for my order.
No, I would not recommend this to a friendMeh Samsung Buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It not durable , it broke down, exactly in one year after purchase
No, I would not recommend this to a friendLet earbud won't work or connect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got my earbuds delivery on 2/18/20 I'm excited to use but unfortunately my left earbud won't work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Malik, we apologize that this has been a less than ideal experience. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111319/) to an article that will help you troubleshoot the issue. ^Elizabeth
Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was very poor. I could hear crackling noise. The range was not far at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Krissy, thank you for bringing this to our attention. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-when-playing-music) to an article that will help you troubleshoot the audio quality. ^Elizabeth
Worst Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have small ears and theses buds just kept coming out of my ears, specially every time I chewed.
No, I would not recommend this to a friendCustomer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not clear. This is not a good product. I will not recommend this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/), with information about your concerns. If you still have concerns after trying these steps, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla
Stopped working very quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awful quality right ear stopped working within the first 2 months of buying it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mike, we apologize for any inconveniences this experience may have caused. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
HORRIBLE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the quality of the left ear bud sucks, you can't hear out of the left ear.
No, I would not recommend this to a friendGreat features. Poor audio
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lacks in bass and treble and overall sound quality is low/flat. comes with great features
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Zereldo12, thank you for the feedback! Here is a link (https://www.samsung.com/us/support/answer/ANS00086163/) to an article that will help you learn more about optimizing your sound experience with these earbuds. ^Elizabeth
Must be returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was prepared to give 5 stars, but after 2 days, the left headphone will not charge.
No, I would not recommend this to a friendGot them in June... He just now opened it up.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy! Got them for my brothers birthday and only one headphone works...so now what?!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Hppe, we understand how frustrating this experience must be. We would be more than happy to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
- Pros mentioned:Battery life, Sound quality
Acceptable sound for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good and have pretty good battery life. I feel like you are paying for the name though.
I would recommend this to a friend Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy im still ok with the apple products i will not recommend to all my friends
No, I would not recommend this to a friendGalaxy buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first they were great, but after three months, the right ear bud stop working!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Tony. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Didn't last. They stopped working within a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last. They stopped working within a year....
No, I would not recommend this to a friend