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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,820 of 12,961 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    miss my buds. Very reliable, it connects to the phone quickly , and phone call quality is great. Comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones worked while lasted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Absolutely amazing headphones. After one year though the headphones broke. They were very hard used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great,the noise cancellation is awesome. The app is easy to use with them.Im glad i bought them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony EarBuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter LOVED them !!!! She said the sound and Bass were oustanding!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them the noise cancellation is amazing would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Ear Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, easy pairing. Sounds great and bass quality is booning

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds. My girlfriend loves them so much she wanted another pair after losing her first.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great Earbuds! But only for a few months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got these I was really excited, these seemed like one of the best earbuds on the market at the time and they have a ton of cool features. The sound quality is great and the noise cancellation is better than some headphones I've owned, and there's a variety of settings to cultivate your listening experience. But there is a reason this is a 1 star review; the earbuds only last ~6 months. For me, the left earbud just slowly died in sound volume over time, until it was unintelligible. I had read online that you could fix this by cracking the bud open and cleaning the internals, but I didnt want to risk it and had bought a BestBuy protection plan anyways. So I took them to BestBuy to have them repaired/replaced. They said they couldn't even replace them for some reason, so they just refunded me. That's fine, right? Well I bought them on sale, so they refunded the sale price. The challenge here is that best buy gives refunds through "Certs," which are like gift cards, but they expire in two months. There's not going to be a sale in the next two months, so I can't even buy these - or a different, similarly priced pair - as a replacement. I'm going to have to get a downgrade. Boy am I glad I paid for that protection plan. Anyways, there's a few other cons I ran into, such as: - Short bluetooth range; you practically have to be within the same room as your phone/linked device to have them work - Loose fit; they tend to fall out if you're moving around alot, even with the properly sized rubber ear thingies. I had to start wearing headphones over the earbuds just to keep them in when, for example, mowing the lawn. - Uncomfortable fit; My left ear has always been a bit less comfortable and looser with earbuds in general, but these are the first pair to cause me unignorable discomfort when wearing them. - You can accidently use the touch controls when putting on/taking off/adjusting the buds, which is really inconvenient. But, the real kicker for me is the fact that every 6 months or so you're expected to break these apart and clean their insides. That sucks, and these are the only earbuds I've had with that problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JenniferK, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important your device is to you and we have some great resources on our website to help keep your device in tip top shape. We have an article on our website titled "How to clean your Samsung earbuds" that will walk you through the steps and give you the best materials to use to clean your buds without damage. We also have an article titled "No, low, or poor audio quality on Samsung earbuds" to help with the sound diminishing on the left earbud you mention. Lastly, we have the Samsung Support Team available on our website to answer any questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall good buds but.....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have owned a few pair of wireless buds in past year. There are 3 things I look for. Sound quality, connection and durability. These buds are amazing with call quality and sound. No one has even asked me if I'm using ear buds while talking to them. Listen to music is very good too. The case is OK but the magnets that hold lid and buds in place could be stronger. I would like to be able to have them hang from my belt loop but scared they will pop open when moving around. Now the main reason I got these was that they are supposed to connected to two devices at same time. I have tried this with two Samsung phones, iPad, laptop, MacBook and failed. No matter what I do it will switch from you to other but not stay connected to more than one at same time which is my main issue. I don't know if I'm doing something wrong but was able to do this with Jabra elite 75t. Samsung if you see the review please let me know what I'm doing wrong. Beside that these are great. Price is right sound is top level I'm just picky. Thanks guys

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BUY THESE> WORTH EVERY PENNY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones have amazing noise canceling and surprisingly adapt bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Buds2 True Wireless Earbud Headphon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was hoping for. Excellent product. Love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purple galexy buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for working out and phone calls, sound quality is great, i love the color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and I love the noise canceling feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy buds 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds sound great, exceptionally like the ambient sound option. Great buy!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    ENERGIZER BUNNY CHARGE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them as a gift for my wife and she loves them. She said "they stay charged all day."

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best app ever used to have the internet access and it

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The best bud created

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds. Too bad they dont make it like this anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Love these ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are amazing. Very responsive to touch controls, lightweight, and small. Easily forget i am wearing them because they are so comfortable. There are many controls that are customizable through the galaxy wearable app, and they can be controlled via a galaxy watch as well. No regrets with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, the sound quality is stunning and amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My thoughts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds i have ever used. Good noise canceling.

    I would recommend this to a friend