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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 644 Showing 12,861-12,880 of 12,961 reviews
  • Rated 4 out of 5 stars

    So so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fine but the phone that came with them is over due for pickup so not to satisfied overall. Phone was supposed to be here before Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Inexpensive is better

    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not that familiar with ear buds but these I find quite good. I first bought the more expensive Galaxy Buds Live. These I found to be very uncomfortable and difficult to get to remain in my ears. The Galaxy Buds+ are more economical and feel much better. I find the sound to be very good as well. I would recommend the Galaxy Buds+ over the Galaxy Buds Live and save yourself a few bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Great for outdoors (ambient noise!) So you don't get run over while you are walking outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t review the product as it’s a Christmas present for my grandson and it’s not Christmas yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    best Samsung headphones ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so great battery life last forever case is good I love it I have never gone a whole day without these dying they are just that good I had the Orginal galaxy buds and they would always die or be close to dead on me and I like the galaxy buds+ alot better because it has more battery life and more personalization with it also has more modes

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fire

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is fire.. pairing is super easy and fits great in the ear.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is glad to receive 5 star reviews from valued customers like you, JayG! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are Decent, they constantly fall out despite size.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New Earbuds to go with a new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new Windows computer. Then I realized that I needed some new earbuds. I checked out Best Buy and found the perfect set. Samsung - Galaxy Buds+ True Wireless Earbud Headphones - White. They are comfortable to wear and the sound is perfect. Thank you Best Buy for carrying this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless ear buds! Works great for someone who flies a lot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Upgrade but overheat in the sauna

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt these Buds sound superior and the voice quality when making calls is also great. My only complaint is the ongoing beep when they overheat in the dry sauna. After researching online this was also a problem with the previous model. So I will bring both the Samsung buds to the gym when working out and use my $50 JLabs in the sauna.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent for Small Ears!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially got the samsung beans due to my small ear shape and ended up returning for these. Did not disappoint! the sound is great and I feel the touch sensors are much much better on the galaxy buds+. At only $99 this is more than I could ask for in a wireless headphones

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Complete garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones solely for work calls. They are the worst headphone experience I have ever had. It’s impossible to use any sort of action buttons on them such as excepting a call or hanging up on a call. They’re incredibly annoying. The sound quality is abysmal and I get complaints from anybody I speak with. as far as I’m concerned there’s only one positive to these headphones and that is connectivity is very fast. I would not even accept these things if somebody gave them to me for free.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Alex, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be more than happy to help you with both the touch and sound settings of your device. These features are accessible in the Samsung Wearables App. You can adjust the touch settings and what touch will have the desired action. We also have available on our website the Samsung Support Team who can work with you one on one to help with the call quality you mentioned. We appreciate you being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent,its the best for everyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got mine and I must tell you,the sound quality and all,its truly the best anyone can ask for,trust me,it is!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small and light but too small and light

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The small size felt good until you started talking then they just fall out and are hard to catch. Noise cancelling was pretty bad too.I owned jabra 65s for years tried these as an upgrade and returned them 2 days after. Nice try but there's better options out there. Currently using Sony wf 1000xm4 and still prefer jabra

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good for Android/Windows, not good for Apple.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought these after returning the Beats Earbuds, I was assured there was an app for these for IOS. There is no app support for APPLE products for these and you cannot access advertised features. I bought them to wear on my motorcycle under my helmet. I needed APP support so I could control the ANC without touching the actual earbuds. Its a shame because they sound great, but as I mentioned without the app you can't do simple things like check battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great on a motorcycle !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. I use them under my motorcycle helmet and when I'm cutting my yard. They stay in perfectly and seal out sound from wind noise and the lawnmower engine. I also love the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp audio and ambient sound definitely buy these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    I Love These Ear Buds!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of hair so I didn't think ear buds would work for me but these are great they fit well and I haven't have any issues with them coming out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband I bought them for he likes the I buy the extended warranty on them they go up every year for the warranty but it helps two year warranty not bad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't fit right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought me these earbuds 3 years ago for Christmas and I unfortunately lost one earbud at a flea market. I like these so much that I bought another pair. I have not been happy with them they don't seem to fit like my first pair I've tried everything they just seem a little bit bigger than The first pair. I've been meaning to return or exchange them for something else but have been busy I really should check to see if I still can I think it's only been a month or so.

    No, I would not recommend this to a friend