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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 649 Showing 12,961-12,961 of 12,961 reviews
  • Rated 1 out of 5 stars

    Won't stay in the ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept falling out. Such a pain to use I stopped using them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. I apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung