Customer Ratings & Reviews
- Model:
- SM-R170NZKAXAR
- |
- SKU:
- 6347460
Customer reviews
Rating 4.4 out of 5 stars with 8242 reviews
(8,242 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Ear Buds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing I like about buys brads that match is that it all works well together. I have these with my new Galaxy Note 10 and I love both. I also bout the Nice Samsung watch too. So all three work well together.
I would recommend this to a friendRated 4 out of 5 stars
Better than Icon X
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these are better than the Icon X but still have a lot of room for improvement. The noise cancelation does not work well. I have had people tell me that the background noise is loud on my end.
No, I would not recommend this to a friendRated 5 out of 5 stars
Bolt Strong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product for my son. He had a pair prior to the purchase, unfortunately my car seat swallowed them up we could not find one of his buds. I felt bad and purchased him another pair
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Galaxy Buds did not work for me, I returned them.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to find a product that allowed me to listen to my audiobooks with only one ear bud in place. This worked well, unfortunately when I would receive calls and try to have a conversation, the other party could not hear me. I was able to find a cover to fit my ears comfortably and maybe if I had both ear buds in the phone conversations would have been better but my reason for the purchase was to listen to my audiobooks.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Good for wireless earbuds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functionality and ease of use are great. However, they're not the most comfortable and the touch pad is too easy to activate accidentally.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Panzer, thanks for the review! We appreciate the feedback. ^Elizabeth
Rated 4 out of 5 stars
Amazing value for the money.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE these earbuds. The only thing that I didn’t love was the battery life could of been a little better. They lasted almost two years.
I would recommend this to a friend- Cons mentioned:Bass
Rated 3 out of 5 stars
Samsung - Galaxy Buds True Wireless Earbud Headpho
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Earbuds have a lot of static when people are talking to me. They have no bass. Clarity is ok.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Dytric, thank you for sharing your experience. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01204028/) to an article that will help you troubleshoot the sound during calls. ^Elizabeth
- Cons mentioned:Volume
Rated 3 out of 5 stars
Free of wires
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the comfort of the ear buds, however no volume control without using connected device. And they dont get very loud on the highest volume.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend Rated 5 out of 5 stars
Galaxy buds plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really great, I don't have to pick up my phone to walk 5 steps away anymore and I enjoy the ability to switch between the handfree Bluetooth on my car to my buds with a single touch....
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friendRated 5 out of 5 stars
What Did I Know?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really didn't see the big deal about these little things and then my son allowed me put them in my ear and listen and I was blown away so much that I plan on getting a second set for my other son as a Xmas gift.
I would recommend this to a friendRated 4 out of 5 stars
Excellent for features but not for music lovers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features are pretty amazing. No other buds have such features as of now but the sound quality is not as good as high end made for music earbuds like Bose or JBL. Overall good performance.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Dhawal, we are delight that you are enjoying the features on these earbuds! ^Elizabeth
- Pros mentioned:Fit, Sound quality
Rated 2 out of 5 stars
Bad voice conection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad voice connections, no one could hear me talking, nice size fits ear nice, and sound was pretty good.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Excellent choices for Christmas Gift for husband!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received great customer service with positive attitude. Very helpful with explaining product features and how it all worked. Also purchased case for phone and additional charging device.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Look around before settling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed new headphones for work. I work where noise cancellation is key and these donit for me, however. . They have an issue. They work great for a while before the headphones decides that music and sound should only come from one headphone. I have an iPhone and they work for me no problem but the sound always goes to my right ear and it’s a problem you can’t fix unless you own a Samsung device. Do not buy these if you own an iPhone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, MrMarvel88. We understand how frustrating this is for you. We would love to speak with you to improve your experience. Feel free to contact us at 1-800-Samsung. ^Kayla
Rated 5 out of 5 stars
Great portability in anywhere, anytime!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item because previous headphone was uncomfortable. After get this item, I don't have to worry about clean cables, especially workout time. I want to recommend this item who hesitate to buy cordless earbud!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, microphone during phone calls seems to sound muffled to the person on the other end.
I would recommend this to a friend Rated 5 out of 5 stars
Mom loves them!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a Christmas gift for my mom who uses them ALL the time. She loves them! My only complaint is they pickup background noise so sometimes it can be noisy on the phone when talking to her.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friendRated 5 out of 5 stars
Ear Buds A+
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love wireless ear buds, I researched many on the market and when I found these online with great reviews, I went to Best Buy and they were on sale that day, Perfect choice!
I would recommend this to a friendRated 5 out of 5 stars
Great sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our sons birthday and he loves them. Great buy for the price and they even have a feature where if you misplace them you can send out a signal to locate them. This is a nice feature for kids.
I would recommend this to a friend- Cons mentioned:Charging
Rated 1 out of 5 stars
Stopped working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchsed this for a mother's day gift. My wife loved them at first. Then the issues began about 3 months ago. First the left bud stopped working. It wouldnt charge or turn on. After a week, it came back on suddenly. Then the following day, both buds wouldnt connect to her galaxy 8. I couldn't located the pair on my galaxy 10. A few days later, the right bud was working again. We searched the website and found this was a common problem with the silver buds. The problem continued in a cycle. One bud working *always the left, no buds working, one bud not charging, unable to locate the buds, and so on... We went back to the Samsung website and a rep told us the only solution was to send them to a Samsung repair shop. One is not located in our area. Frustrated my wife ended up buying a pair of skull candy wireless buds. She would not recommend this product and refused to get another pair of Samsung buds.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friend




