Customer Ratings & Reviews
- Model:
- SM-R170NZSAXAR
- |
- SKU:
- 6357656
Customer reviews
Rating 4.4 out of 5 stars with 8241 reviews
(8,241 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit
Rated 5 out of 5 stars
Awesome workout earphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my go to workout earphones. They don't slip out while running and they look real lowkey but stylish. I had the previous model earphones but they were a little too bulky for my taste.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Galaxy earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing! Super comfortable to wear- easy to get in and out. The sound is excellent. I haven't used them to talk on the phone yet, so I will be trying that in the near future, but everything else about them is great.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Simple earbuds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a simple design earbuds with decent sound quality to listening to music. Works fine with my iphone. But not for a phone call, having issue for the other person in the line to hear me.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got these for me. I've never been an in the ears type headphones wearer but these are wonderful. The sound quality are just stupendous. I'm able to take calls with the headphones on and I have yet to hear a complaint about the sound quality.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friendBrand response from Samsung
Posted .Hello Alan, it's good to hear that these earbuds are working well for you! ^Elizabeth
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Blown away!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These little things pack a punch! A little adjustment in the app and these things sound like heaven in your ears. Great bass. Great sound. Noise cancelling is incredible (though you're not going to get over-the-ear cancelling). Well worth the purchase!
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Fit
Rated 4 out of 5 stars
Nice headphones for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for the price point. UI on the app is nice. Seamlessly connects to my S9+. Sound could be a little louder, but overall not too bad. Takes a little experimenting to get the proper fit, but comes with three sizes.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
More music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally purchased to use for my workouts at a nearby gym. Thank goodness I have them now that the world around us has closed down to COVID19. Im able to use them while on a walk outdoors, on my treadmill or even to drown out my household noises.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Fantastic sound and great fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the white thinking that they would be less obvious and they are! Can't really see they are in my ears until you are only a couple feet away. Fantastic sound and noise cancelling. You can't hear anything outside of your music. Fast charging
I would recommend this to a friendBrand response from Samsung
Posted .Hello Ktorgy, thank you for pointing out the wonderful features on these earbuds. It is always great to hear from a satisfied customer! ^Elizabeth
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
good but buy the more expensive ones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds are good for music but not so much for talking on the phone. They sound good wearing them but the person you're talking to gets a tin sound voice and there doesn't seem to be much noise reduction.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Really comfortable, good sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really comfortable, I can wear them for hours and they do not hurt my ears, sound quality is really good on Android phones, the case is extremely portable. Only downside is that call quality is not that great as people will not hear you very clearly.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is happy to have you as a satisfied customer, ER123. Thanks for the 5 stars. ^Elizabeth
- Pros mentioned:Fit
Rated 2 out of 5 stars
Out of the box loser for iPhone user
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start my review by saying yes, I knew going in that by using an iPhone I would not be getting all the features that an Android user would have (and by full features, I was thinking device control, adjusting noise cancelling/ambient sound). I will counter with this: You are selling a device used for music and the sound quality should be the best available quality right out of the box. Afterall, Samsung wouldn't sell a 4k TV that out of the box only broadcasts in SD. I am the proud of a pair of Sony WF-1000XM3's and while those are the best bluetooth earbuds I've ever listened to, they're big as hell and I wanted something more compact and comfortable. Enter the Galaxy buds, which multiple reviewers have listed as the only true sound competitor for the Sony. I think Airpods look ridiculous and I refuse to even consider them. The size and fit of these are nearly perfect. The case is small enough to fit in my pocket without adding too much bulk but big enough that I don't feel like i'll easily misplace them or mistake them for floss. The buds themselves fit perfectly in the ear canal. They do not stick out like bolts like the Sony earbuds (they almost recess too much and I've had to dig them out of my ears). I thought these were exactly what I needed until I actually listened to music... Out of the box, these sound like garbage. Where's this bass that I heard so much about? I have an iPhone and I know that Wearables has been removed from the store but I own a Sony Walkman that I use as my main listening device and that runs on Android. I figure I can just download the app and adjust the EQ. NOPE. Device is not compatible with Wearables (the Sony headphone app by the way is compatible but I don't even need the app for those to sound good). So now I've paid over $100 for earbuds that are really no better than a $40 version. No noise cancelling, utterly flat and lifeless sound. These will be returned but I'll still give them two stars for design and comfort. They'll probably be great for an Android user.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Must buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality buds. Pricey but I thing worth it. Kinda compatible with iPhone but kinda tricky. I would definitely buy again. I keep them in the case at all times. Since they are expensive I always try to keep them in one spot.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
The best Samsung Galaxy ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung Galaxy silver ear buds. I love that you can hear your surroundings and listen to your music clearly too if you want. Awesome choice. And the prize was excellent Thank you best buy for all the great deals.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great for workout and take calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The review. Samsung - Galaxy Buds True Wireless Earbud Headphones - Silver, are working great for going out for a running or for taking calls during the day. I use them for conferences at work via Microsoft Teams and Zoom and work great.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphones. They work separately or together from either ear. I have had a lot of earbuds but these are the top tier for me. Sound quality is A1. I lose my earbuds quite often but it has a find my earbud feature.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love these!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for myself after Christmas on a markdown. Was concerned they might fall out of my ears and get lost but couldn't resist for the price. I am duper pleased. They fit very well and have excellent sound quality.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Save yourself the headache and just buy these
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried a bunch of different wireless buds before deciding to spend the money for the "brand name" ones. I wish i would have saved myself the money on all the other ones. I could have bought 2 more pairs of these
I would recommend this to a friend - Cons mentioned:Bass, Volume
Rated 3 out of 5 stars
Clear sound but low volume
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds work well with my Samsung Galaxy phone, but the volume is not as loud or lows as good as my older Beats ear buds.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Peter!
Thank you so much for using Samsung Galaxy Buds True Wireless Earbud. We are so glad that you have reached out to us. We always want to know what's going on. We are sorry that you are having trouble with the volume of your earbuds. Let me help. Here's the link that you can check on the sound quality issue that you are experiencing:
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
For additional assistance, I’m including the contact information for our Social Support team for immediate support:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144193893
Thank you for choosing Samsung!
-Remie
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great Sound
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great sound. I bought these for my boyfriend and they are very comfortable (I have a pair). He is able to use them to listen to music while we are working from home without it bothering me.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
AMAZING sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blown away by quality of sound when playing music! Wow! 4 stars, because as a Bluetooth phone/earbud replacement, folks could not hear me too well on calls. If Samsung wants to be the best product, this has to be improved.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friendBrand response from Samsung
Posted .Hello Monika, it is great to hear from you. Thank you for choosing Samsung! ^Elizabeth










