Customer Ratings & Reviews
- Model:
- SM-R170NZSAXAR
- |
- SKU:
- 6357656
Customer reviews
Rating 4.4 out of 5 stars with 8241 reviews
(8,241 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Ears Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good. The quality is good. Sometime it fall off if you don't have it secured in your ears properly.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great sound easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy totally hands-free and not even having to be in the same room as the phone to make and take calls. Connects seamlessly with Samsung phone.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend Rated 4 out of 5 stars
Good,not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality isn't phenomenal but not bad either. Solid pair. The main reason I like them is because they work well with my Note.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sounds great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them for the gym and haven't had any issues battery quality is good sound is on point i have had them going on 2 months and dont regret my purchase.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great fit!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, would definitely buy it again, the Samsung wear app brings it up a notch!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
better sounding than brands of the same price rang
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son started using these after burning through 3 pairs of another brand. The first thing he said was wow these sound so much better than my old ones
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Fit
Rated 3 out of 5 stars
Comfortable, nice looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the way they fit very comfortable, but sound quality was not as good for music as I like. I tested a set of Jabra 65t at the same time. The sound quality is much better for music and calls. The Samsung earbuds kept disconnecting from each other, hearing only from the main one. I considered keeping both but the repeated disconnect changed my mind. The taps on the earbuds were too easy to do too many.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Quilter, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
- Pros mentioned:Fit
Rated 4 out of 5 stars
Samsung quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all good headphones. They go in your ear so they are pretty secure and does not let a lot of outside noise in.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Okay price. Great sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable airbuds. If you listen to tunes for extended times these are easy on the ears. Quality of sound is good too.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have great sound would have gave five stars but they were really hard to keep in my ears
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Ear buds amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Samsung product easy connecting never have problems make sure u switch the adjusting buds to fit your ear , their Great tohave
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend Rated 5 out of 5 stars
Worked great with my Note 20
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for my Samsung Note 20. but customer support from Samsung is okay but not great if you need support
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend- Pros mentioned:Fit
Rated 5 out of 5 stars
Perfect Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a gift for someone and went back to purchase a pair for me. I love it!! Fits perfectly in the ears and is super loud.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Connectivity
Rated 1 out of 5 stars
Terrible connectivity problems.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love these but they have a major connectivity flaw. I paired them with my Samsung Galaxy Note Ultra 20 and my Galaxy watch 3. You would think that three Samsung devices together would work flawlessly together but my experience was not quite that. Pros: - Love the wireless charging case. Works great with my Samsung wireless charging base - Initial connection to phone or watch is very fast. - Great battery life Cons - This one is a killer for me and ultimately caused me to replace them with another brand. I was unable to have my phone in my pocket whille exercising and listen to music. The buds would constantly cut in and out driving me absolutely crazy rendering them totally useless. I even tried all of the various suggested remedies like switching the codec, resetting the bluetooth, etc.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there. I understand how frustrating this may be and apologize for the less than ideal experience. If you still have your Galaxy Buds, we would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Ear buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds are perfect. Great listening when you are talking on the phone. No static at all when you are talking on the phone
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Comfortable and great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I wish I didn't wait as long as I did to purchase them. Great sound quality. My wife said she likes these better then her apple air pods.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects instantly and no problems. Sound quality is good and would recommend to others looking for Bluetooth headphones.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend Rated 5 out of 5 stars
I don’t know; they weren’t for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My buying experience was excellent. I came in to buy video games for a gamer, and ear buds for a user of iPad and cell phone. Since I know next to nothing about electronic anything, I had to ask questions, and Dimitri was there for me - available, patient, articulate, friendly, competent - everything I would want in a salesperson. I will look for him next time, and will probably leave if he is not there. I can buy these products from many different sources, but I prefer to deal with Dimitri. For a review of the products, themselves, sorry - I can’t help ya
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Galaxy Buds+ vs Airpods
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use every single day. I already have a pair of airpods and still decided to waste money on a pair of these. They are that much better.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Had to return them for new ones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had to return this product twice. Once for the microphone making a weird sound and another because one earbud stopped working. I really want to give these a great rating because all other times from when they 'broke', they were fantastic. I know other people with them and they haven't had any problems so it could be that I just had bad luck. A solid investment, especially if you have a samsung
I would recommend this to a friendBrand response from Samsung
Posted .Hello elitemember2020, thank you for sharing your experience with these earbuds. If you have any issues moving forward please feel free to give us a call at 1-800-SAMSUNG. We're always here to help! ^Elizabeth










