Customer Ratings & Reviews
- Model:
- SM-R170NZSAXAR
- |
- SKU:
- 6357656
Customer reviews
Rating 4.4 out of 5 stars with 8242 reviews
(8,242 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Fit, Sound quality
Rated 5 out of 5 stars
Great earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit perfect in my ear! I have the silver and the color is awesome . Sound quality is great and they are easy to use. I would recommend to anyone They really are amazing !!
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Easy and comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are well fitting, easy to pair and sound great. To pair them, you need to only open the case by your phone and select the pair option. That's it. Every time after, when you open the case, they pair automatically. It was even that easy pairing them to my laptop, except I had to go into my Bluetooth settings and select the device, the pair. It was still easy. The sound quality is good, and the tips that came installed on them are comfortable. They have yet to fall out of my ears when moving around and cleaning. The sound canceling is great, and the option to hear what's going around you helps when needed.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friendBrand response from Samsung
Posted .Hello JScott, thank you for pointing out the wonderful features on these earbuds. It is always great to hear from a satisfied customer! ^Elizabeth
- Pros mentioned:Fit, Sound quality
Rated 4 out of 5 stars
Decent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the headphones are great they have surprisingly good sound along with a really solid fit. The samsung app is also really well designed. Only issues i have with the headphones is that when you put them in at times you can hear your own pulse, this doesn't always happen but it does. Also the touch controls aren't anything to write home about, the sensitivity needs to be better. Besides those issues the head phones are a solid 7/10
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, battery life, & sensors. Small, lightweight, and comfortable. Make sure it fits snug into the ear to avoid the device slipping out.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Ease of use, Fit, Sound quality
Rated 5 out of 5 stars
I dig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit and I have sensitive ears with buds, so this was a pleasant relief. Nice sound, incredibly easy to use, great quality for a fair price.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great for use at work or pleasure
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung earbuds are comfortable and well-built. They isolate a decent amount of ambient noise. I have experienced some audio cuts and connection stability issues, but only a couple of times out of the many hours of use. I have isolated the problem to be only when bending down or leaning over. Not really an issue at all. I charge the case wireless on my Samsung charging pad. The battery life lasts me all day. The sound is great. The touch sensitivity for the functionality works well. I have not tried phone call conversations through the buds. I use the App on my Samsung Galaxy 9 Plus with the buds, and it works great.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friendBrand response from Samsung
Posted .That's wonderful to hear, RKG1! We're so glad that you're enjoying these earbuds. ^Elizabeth
- Pros mentioned:Battery life, Sound quality
Rated 3 out of 5 stars
One year or use and....
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for a year. Sounds and features for me are good wish there was a way I could turn the volume up or down. The issue i have with this is that every time I used it for a phone call I get complaints about sounding too far or sounding terrible so at this point I disconnect when I make phone calls. Also the terrible static and delay I get sometimes when I'm listening to podcast is really irritating so I had to use my 1 year warranty I've had to use my manufacture warranty and was the most ridiculous situation I had to deal with samsung (as always) they claimed my receipt had to be a certain receipt that had SN on it was a LONG situation spoke with probably 10 different people between best buy and samsungm after speaking with a supervisor they apologized and went ahead and "fixed" it aka swapped with a different old earbud and sent it to me. Is the issue resolved? A little bit but the mic for calls is still apparently terrible for people on the other end. Would I buy another samsung product even with the issues with customer service warranty? Probably because every tech product i have is samsung... is it worth the price for me? No. I would probably wait samsung earbuds to be on sale in order to invest on them because I do wanna retire these ones but when I think about c samsung ustomer service I immediately change my mind... Best buy customer service was very supportive along the way I had to deal with samsung. Next time I'm paying extra for the geek squads
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Fit, Sound quality
Rated 5 out of 5 stars
Love these so much!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried many brands of wireless earbuds and these have the best sound by far, are easy to use and are so light and fit so good in your ears you forget they're there.
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are awesome! Last long and great sound. Great for the price and they look good and fit good in ears. You can work out and they won't fall out. Love love love.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
OUTSTANDING Bluetooth Earbuds.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these Samsung Galaxy Buds one week ago today and I absolutely love them. I decided to get them in the black color. Even at the full price of $129.99 they are worth every penny. The range is at least 30 feet from your device. The battery life when fully charged will easily get you through a day and a half and up to 2 days depending on your usage. The sound stage is fully presented, and with the SAMSUNG Wear application, you can tweak them easily to your personal preferences. Just another exceptional product from SAMSUNG in my humble opinion. Buy them if you're looking for Bluetooth earbuds, you will not regret it.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friendBrand response from Samsung
Posted .Hello ROYAL, we appreciate all the great things you've highlighted about these earbuds! It's a privilege to have you as a Samsung customer. ^Elizabeth
- Pros mentioned:Fit
Rated 4 out of 5 stars
Great features. Bluetooth problems.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using my Galaxy Buds almost daily for the last month. And I really like them. I love the audio quality whether I'm listening to music or podcasts. They fit great in my ear, never feeling loose even when out for a run or playing basketball. The only downside is the Bluetooth connectivity. These suffer from a common issue of the connection being interrupted or lost when your phone is in your pocket. I have a Galaxy S9+ and have always kept it in my front-left pocket. With my phone in the front-left pocket, the audio will be interrupted occasionally when walking and frequently when running...it is quite annoying. I returned the first 2 pairs I got to Best Buy, hoping it was just a random fault. But it is not. Many people online have experienced the same issue. There is apparently no fix for this and no solution forthcoming. The only way I have found around it is to keep the phone in my front-right pocket with the antenna end (bottom) of the phone pointed upward. This reduces the chance of any physical interruption of the signal. It isn't a complete fix as there is still an occasional interruption (my hand alone will cause this). But it is infrequent enough that I am willing to live with it. These buds look cool and sound great. I recommend them if you are willing to live with the Bluetooth issue.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Fit, Sound qualityCons mentioned:Volume
Rated 5 out of 5 stars
Good Product, Good Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price point. Sound quality is good, volume is a little quiet, but very happy they fit in my ears. Also don’t look as dumb as the AirPods.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Great for active users.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for the gym. They're the only set of wireless that stays in my ears with no issue while working out. Sound is great, connection is solid, as is battery life.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Bass
Rated 4 out of 5 stars
Great buds, not so great bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds are great. Great price, great controls that make sense, pretty good sound quality. Now I like to listen to rock and metal, and these buds don't have that much bass out of the box. Granted, there's an app (I have a Note 9, so idk if it's available on other devices) that lets me change to bass-boosted, and it's enough. Still not as much as I would like, but definitely enough. The only other problem I've heard is the battery life in the charging case, but I haven't used them for a long enough period of time to worry about not having them fully charged.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Great for my needs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a pair of these as part of a promotional thing when they were just released and I really do love them so bought a pair for my bestie for Mothers Day. I love how they feel secure in my ears while wearing them. Love the "find my earbud" feature ( I have a 2 yr old who loves them too... lol). My only issue is that whoever Im speaking to sometimes says I sound a little muffled. It has gotten better with the updates. But not perfect yet. The sound quality is great and the battery life is perfect for my needs.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
Rated 4 out of 5 stars
Best overall wireless earbuds I've used.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these after reading other reviews and doing some research. I was upgrading from the liberty soundcores and I even though I was really happy with those, these are even better! I love the ability to hear what's going on around you with the music still playing at the touch of a button. The assistant integration is much appreciated. My ONLY complaint is that I did expect them to be louder at Max volume (and the volume of the find function was louder). Like ear hurting. They aren't to that degree but definitely loud. Would recommend to anyone.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Mom likes 'em
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my mom as a birthday gift and she won't shut up about them. Apparently the sound quality is amazing and they have a noise cancellation feature (or so she says, maybe she's deaf, who knows) Battery life is pretty amazing I'm guessing as she ALWAYS is wearing at least one of them and thankfully they came with a bunch of squishy pieces so there was no problems getting them to fit her ears.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Always a Great product when you buy Samsung!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We originally bought the apple air pods for our son because those seem to be the trend and we all know they are great quality. We ended up returning those and buying Samsung galaxy buds because he would be able to use ALL the features they offer for a Samsung phone verses air pods that limit their features to an android phone. Our son loves them and said they feel more secure in his ear verses the air pods, said when he uses them playing basketball they don't get wet from sweat verses the air pods that hang down on the sides and loves the sound quality. His favorite is the tap feature:)
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friendBrand response from Samsung
Posted .Hello monica, Samsung is pleased to hear that your son is enjoying these earbuds and all the wonderful features. Thank you for choosing Samsung. ^Elizabeth
- Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Phenomenal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are out of the world. They sound great, they fit great, the case is small and fits great in a pocket. Battery lasts a long time, syncing is fast and easy.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Fit
Rated 4 out of 5 stars
Great Earphones for Everyobe else but iPhone user
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They felt great. Light weight. Stayed in my ear. Look really sleek! My only gripe was the sound quality. It isn’t bad but for sure had room for improvement. The app allows you to adjust the sound....but the app can only be used on Android maybe?...or Samsung phones. Whatever the case you can’t download it on your iPhone, which is why I ended up returning them and upgrading to the Jabra Elite Actives. If I could adjust the sound with the app and it turned out sounding better I would’ve kept the earbuds and rated it 5 stars for sure. Thank you.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend










