Customer Ratings & Reviews
- Model:
- SM-R170NZSAXAR
- |
- SKU:
- 6357656
Customer reviews
Rating 4.4 out of 5 stars with 8241 reviews
(8,241 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
They are not the best ,but not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds don't fit well in most ears ,and I am saying this because I tried it myself and also on my wife's ears,and a friend ears. Even when you exchange the tips. After a while wearing it ,they become uncomfortable.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok for music, not so much for calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly expected more from a Samsung product. The design of these buds is nice. They are relatively comfortable and I haven't experienced any issues with them coming out. The problem, however, is that the sound quality during phone calls is not very good. Each time I use them for phone calls I am told that the call is not clear and goes in and out. I believe it's the microphone. In addition, I often get a robotic sound from the caller on the other end. I thought maybe the kinks would work themselves out but honestly now regret keeping them beyond the returnable time frame. I would not purchase this item again.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Toya178, we apologize that this experience has been less than ideal. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the issue. ^Elizabeth
Rated 4 out of 5 stars
Nice earbuds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are nice earbuds. Unfortunately the size is easy to lose. If you end up losing sound in one side, google it. It probably just needs to remove a screen on the part that goes in your ear and clean it out.
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. My only complaint is that it says it’s compatible with IOS but you can only pair via Bluetooth and the app says it’s not compatible so I can’t use to the full potential, and yes it is the latest version IOS
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend- Cons mentioned:Charging
Rated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds work fine at first. A few days later the right side started to go out and not charging. Try fixing the problem to know results.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
It’s great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I was hesitant to purchase this because I was scared to lose it as I am in and out of a vehicle numerous times a day. I’ve only lost once because I didn’t have it in my ear!!... and purchased another set! I keep a close eye on them now.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Like the sound but physically too small
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, but knowing how much charge is left and trying to use the controls on the buds is a problem for a guy with large hands.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Samsung is great best buy however
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to rate this item however its been a few days shy of a month since my order and I still don't have it. I have attempted to contact Best Buy several times with exasperating wait times. Worst experience just not happy at all.
I would recommend this to a friendRated 5 out of 5 stars
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After coming from Air Pods, I didn't have high expectations but these headphones are great. My only thought for future addition is noise cancellation when on a call. People on the other side of the phone say background noise is amplified a bit.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback James. Samsung is pleased that you are enjoying your Galaxy Buds. ^Kayla
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Not sure returned for Apple
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for daughter who had a Samsung phone. At the last second she betrayed our family and went Apple. Never used and returned for the Apple ear buds.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great Earbuds!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading reviews and researching, we chose these for my daughter and they cancel sound out so much that she can't hear us at all when they're in her ears. Great sound and don't fall out of her ears like others do.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Good headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using it for over a year. It is usually pretty reliable with minor issues sometimes. Something that I noticed however is the blue tooth range seems to have noticeable decreased; You can't be as far away from your phone.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
ok earbuds!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a big fan. These do not have good sound quality for phone calls. Sound is good for listening to music but use in noisy areas are not recommended.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DVRnocable, we regret to hear of your experience with these earbuds! Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-during-calls) to an article that will help you troubleshoot the sound during calls. ^Elizabeth
Rated 5 out of 5 stars
Highly recommend for price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my husband. He is very please with earbuds. We originally ordered the cheaper Samsung earbud, returner them. The cheaper ones made his game lag. Recommend spending amore money. Definitely worth the investment...
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Favorite wearable technology!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of my favorite pieces of technology that I bought this year. They work well in the shower, work great when you're lounging or even doing house chores. I have a lot of fun playing with the sound dynamics too!
I would recommend this to a friendRated 5 out of 5 stars
Used with an iPhone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original bought husband airpods for iPhone but he didn't like the way they fit into his ear or the sound quality. He tried my Samsung earbuds, next day we exchanged his airpods for the earbuds.
I would recommend this to a friendRated 4 out of 5 stars
Works well for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds work as desired. Single and both ear functionality. Only downside is Samsung requires your location to enable bluetooth, app won't work without it. Plenty of apps and devices use bluetooth without GPS.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Issues with eabuds not connecting
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are not good, have bought 3 pairs now and each pair have each had the same problem. Eventually 1 earbud will stop working. Rendering the pair useless but 1 will still work. Samsung needs to fix this issue
I would recommend this to a friendRated 4 out of 5 stars
Not too bad
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent set of earbuds. Returned them because I didn't really need them at the time. I now have the Jaybird Vistas and I don't plan on returning those anytime soon. See my review.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried many and this is the first pair I really like. If you have a Samsung phone it's a no-brainer. Seamless connectivity. Excellent fit for the gym. No worries of them falling out of your ears. My only wish would be that they could be louder.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones - Black
I would recommend this to a friendBrand response from Samsung
Posted .Wow, that's high praise and we are so grateful! Thanks so much for the 5 stars, TimB! ^Elizabeth










