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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8241 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 8,241 reviews
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Not Worth the Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was thrilled by the ease of use and high level of compatibility of these headphones. However, I was very disappointed by the overall sound quality. The call quality was especially disappointing, the few people I called were not able to hear me at all, they all reported that I sounded very muffled and far away from my phone. For the price I paid, I expected a much better quality. I ended up returning this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good product but have some minor issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, but they tend to fall down from ears. I lost one of a pair and would not buy it agian. But quality of sound is good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound and comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for exercise and they have not disapointed, once I figured out how to use them- it's disappointing that you can't use the app for Iphones, though, but still a good product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the earbuds for a few months with no issues. I have tried other wireless earbuds with dropout problems when phone is in pocket. I have not had dropout issues with galaxy buds.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Samcraft, it is great to hear from you. Thank you for choosing Samsung! ^Elizabeth Samsung

  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Ok ear buds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch controls and compact size. However the Bluetooth connectivity breaks up a lot during normal head movement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Middle of the road

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is on par with other buds with a premium name. Cheaper options that have similar features but with samsung devices they offer the apple experience many are looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my boyfriend, he LOVES! Uses them everyday at this point. Worth the money! I ended up actually ordering myself a pair after he was raving about them but I got the plus! Excited for them to come in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Icon X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are better than the Icon X but still have a lot of room for improvement. The noise cancelation does not work well. I have had people tell me that the background noise is loud on my end.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Complete Satisfy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have try different items to listen to Music at work, all I can say is I am Complete Satisfy with this buds. The quality of the sound is Amazing and the fact you can control the audio with a simple app makes it worth every penny!

    I would recommend this to a friend
  • Cons mentioned:
    Bass, Volume

    Rated 1 out of 5 stars

    Buy AirPods

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife to use with her IPhone. They were easy to pair and felt good in the ear but the volume was not good. I turned the volume up as high as it would go, and the sound was still too low and the Bass seemed mediocre at best. I returned them to the store and purchased the AirPods. She loves them and the quality is fantastic.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Right bud stopped connecting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these - they fit well in my ear and didnt move around when I would move. After about a couple weeks of owning them, the right bud stopped connecting to my phone. No matter what I do, it wont reconnect. Due to personal matters I wasnt able to reach out regarding the issue. It's been a few months now since I've messed with them, so I decided to take them out and see if anything has changed. Right bud still wont connect. Terrible.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Afarr1, we apologize that this has been a less than ideal experience. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111319/) to an article that will help you troubleshoot the issue. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my note 9 the sound quality when talking to someone is not that good for me. I usually just connect it to my iPad cause the hearing works out great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, fit hurts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have good sound, and the buds would have received 5 stars, but the fit hurts. The buds caused migraines. These just weren't for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't leave my house without these. Absolutely wonderful. I especially love how you can have the ambient sound on so you are still aware of your surroundings while having these in both the ears. Great set of earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one and only complaint I have is practically irrelevant, they provide amazing quality and last me all day and some! The one downside is they do not get loud enough but I also work around heavy equipment all day!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Zach, we appreciate you taking the time out of your day to leave us some feedback! ^Elizabeth Samsung

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.was looking for something for samsung and I think I found the right one. It last and recharge allowing me to use it all day

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello krock, we are happy to hear that you are enjoying these earbuds! Thanks for picking Samsung. ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Galaxy Buds did not work for me, I returned them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to find a product that allowed me to listen to my audiobooks with only one ear bud in place. This worked well, unfortunately when I would receive calls and try to have a conversation, the other party could not hear me. I was able to find a cover to fit my ears comfortably and maybe if I had both ear buds in the phone conversations would have been better but my reason for the purchase was to listen to my audiobooks.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Free of wires

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the comfort of the ear buds, however no volume control without using connected device. And they dont get very loud on the highest volume.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Samsung - Galaxy Buds True Wireless Earbud Headpho

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Earbuds have a lot of static when people are talking to me. They have no bass. Clarity is ok.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Dytric, thank you for sharing your experience. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01204028/) to an article that will help you troubleshoot the sound during calls. ^Elizabeth Samsung

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good for wireless earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality and ease of use are great. However, they're not the most comfortable and the touch pad is too easy to activate accidentally.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Panzer, thanks for the review! We appreciate the feedback. ^Elizabeth Samsung