Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 8241 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 8,241 reviews
  • Rated 4 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, the sound is great and they fit well in my ears. The charging time is decent too, i use them every single day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ear pods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont use them too much, but when i do they're great. Accept for one thing my caller can hear stuff in the background when I'm talking to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucky Replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally washed my daughter's first pair of earphones. Lucily I was able to order theses and they were same ones that she already used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still testing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Buds aren't as functional as I thought, but do work. Was seeking capability to adjust the volume by tapping buds, still evaluating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is everything I have the Note 10+ & the ear buds complete the deal sooooo happy with my purchase I got both in that pretty pearl color thanks Best Buy for my ear buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Great fit, great functionality, great sound. Love the "ambiant" noise feature, can use to hear around you or turn it off to hear nothing but music bliss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these ear buds for my husband very satisfied with the product and the service from Best Buy. Received product in 2 days with free shipping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased after getting tired of using headphones with wire. This has been helpful in getting me to move around freely.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    pairs great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pairs great, but volume isn't all that good. convenient charging case that helps charge without plugging in

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    There ok

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There nice and compact, but they are very sensitive and not super loud

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Johnna, thank you for sharing your experience. Your valuable feedback is greatly appreciated. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Love the hand free

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hands free, now these days manually using your phone and trying to maneuver becomes complicated. I love that i have the options to use one or both makes it even better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice earbuds, my first wireless earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first put these in I couldn't figure out how they worked. After reading the instructions, they were sound great. And I love Samsung products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Audio

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Earbuds with amazing audio and call quality. I did feel some discomfort on my ears on prolonged use over 3 or 4 hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice hardware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice hardware. I wish the battery would last longer. The charging case is nice and it charger the earbuds fast but 6hrs of life. Good but not great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great BT in ear headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In ear Galaxy Buds are great except for very little noise canceling feature. Otherwise these ear buds are great for all purposes and functions.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Weak

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty disappointed with these Samsung Galaxy earbuds, the guy at Best Buy told me they were far better than the apple air pods and that multiple customers had switched to these buds! However, when paired with my S10+ I found them weak, the sound quality was ok but even when cranked as loud as they would go they were weak like a little kids sound limited headset!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality sound from a quality product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were basically free as a gift for pre-ordering my Galaxy Note 10+. I returned them but only because I wasn't really going to use them enough to validate keeping them

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TechGuru, thank you for your feedback! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I have had these a few weeks now and they work great, especially after a few recent software/firmware updates with QoL changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had a black pair of these for a year plus. After seeing these, She wanted the new color. I took the black pair. Both are great earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well. I just wish they would stay on my ways. They started in my husbands ears just fine.

    I would recommend this to a friend