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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8241 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 8,241 reviews
  • Rated 5 out of 5 stars

    Over delivered on my expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint/ advice to others....Do Not lose any pieces, they are not replaceable. You will have to purchase a new set. Warranty only covers damage or malfunction.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Awestyn, thank you for leaving this tip for other customers! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Very good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are good, but I did have some problems setting them up with my son's S8 which was surprising since they both are Samsung products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the convenience, but not the strongest soun.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how mostly discreet they are. The small carry case is awesome as well. The sound quality isn't the greatest. Therefore I gave it a 4 star.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Rolex, we are continually improving our products and services, and your feedback is vital to that process. Thank you for being a part of Samsung. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one complaint, they don't block out the surrounding sound and it affects the person you are speaking to on the phone, because they hear everything loud.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Culebra, we appreciate you taking the time out of your day to leave us some feedback! ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. I love the "ambient" sound functionality. When both headphones are on, turn this in and you can hear people around you. Turn it off and it's just you and your music, or podcast. The only gripe I have with these is when making.phone calls. For some reason, whenever I call someone they either cannot hear me at all, or they hear a very loud background noise. For the price, I would expect better. About $110.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool little things!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very thankful it has smaller ear pieces because my ear canal is smaller than the default size. Thank you so much! These are handy during Zoom meetings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Daily Walk...good play time.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for myself, for daily walk around the block....holds their charge for hours. Nice fit for my ears. Wanted the red ones, but sold out...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Hi

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Follow the leader to get the best. I can hear clearly now. Great upgrade from wired earphones

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like if it had more bass, no noise cancelling, other wise better than over the ear headphones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair for my daughter. She had hers for a long time. Then lost one. Price dropped. Bought another pair

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    They're ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're ok. I got them for the gym. They don't fit my ears very well and arent too loud.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Evelyn, thank you for bringing this to our attention. Here is a link (https://www.samsung.com/us/support/answer/ANS00082785/) to an article that will help you learn more about wearing these earbuds. This link (https://www.samsung.com/us/support/answer/ANS00086163/) to an article will help you optimize your sound experience! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones after researching and comparing them to similar name brand products. The research suggested this was the best bargain. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Horrible sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sounds no bass I am so disappointed in Samsung and im the biggest Samsung owner everything Samsung was so happy for these because I don't do the apple and these let me down alot yes there easy to set up and use but volume wise just plain horrible especially for the price....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not high quality, but they do what I need to do. I use them when I'm going on a trip so that I won't lose or damage my higher quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These "Buds" are pretty Good to me, they have a great sound, and are very comfortable in the ears. Battery last quite a while, I only charge them once a day. I enjoy them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished; worked for a few weeks until problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left ear piece started to short out yesterday. These were sold as refurbished and somehow worked fine for hours until I started having this issue with the left piece. Other than that, the earbuds came in clean packaging and the product itself looked untouched and clean with no scuffs or anything. I just don't understand why that left ear bud started cutting in and out after a week or so.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    water is bad okay

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are amazing i bought two pairs. but DO NOT get them wet . the washer is the absolute mortal enemy of these devices. RIP my black pair

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great but the plus are better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, but the microphones seem to have issues. The buds pls sound much better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found these at a great price on Best Buy. They were a Christmas gift.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    The style is great, the packaging was very nice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing didn't work for me was the way if left in my ears, Also the volume is not the best.

    I would recommend this to a friend