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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8241 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 8,241 reviews
  • Rated 4 out of 5 stars

    Decent earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were at a good price, you can find them other places online 20 or 30 dollars cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, uncomfortable to wear. Like the charging station.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the cost. Charging device also works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are basically Samsung Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title implies, the samsung buds are basically airpods but with extra features such as touch controls on each bud.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Olly, thanks for taking the time to review these earbuds! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Recomend for active people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great quality but it dies fast and need to be pit in the case in order for it to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what they were designed for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are better because you don't have cables hanging out of ears. They are definitely ideal for listening to your music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my first set of buds because I lost them. Went back and got the same ones just in a different color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th set of ear buds i have had and they are by far the best.......thanks Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the ear. Buds to responsible individuals very nice but cN loose very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good Samsung product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is for my son for his birthday. He is very happy with them. And a fan of Samsung products.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    2 days then returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality and not loud enough. Uncomfortable fit for me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there techfiend, we apologize that your experience with these earbuds was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had some sort of “find me” noise for when you misplace one since they’re so small.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Call quality kinda sucks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the breaking point for me getting iOS. The buds are really bad when it comes to calls

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello misterslade, we apologize that this has been a less than ideal experience! Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01204028/) to an article that will help you troubleshoot the issue. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Wonderful headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for my son. He says they are awesome and he.loves them. I will be vuying a set for.myself as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses them all the time and the comfort is so good. This was a good investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These work so good!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad for Xmas and he uses them everyday for work! They sound a lot better than the AirPods

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’m a fan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the Bose, Jabra and Beats earbuds and for my hard earned dollar the Galaxy buds win out.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not bad..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is not the greatest. But maybe because they are wireless

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jimmyj, thank you for your feedback. We value you as a loyal Samsung customer. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get it for someone who loves Samsung gadgets and really like it. Finally switched to wireless buds.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible, wish I could give it one star.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung Galaxy J7 phone, Samsung Gear S3 watch and the Samsung name has so far has been synonymous with quality. Not anymore, these earbuds are horrible. Bought them Saturday, will be returning them as soon as Best Buy opens on Monday. Sound is of poor quality when they work, even with the bass turned up the sound is still tinny with very little oomph. Oddly enough I noticed that while in my apartment and with my phone connected to wifi the headphones work fine. But the second I decide to go for a walk around the neighborhood these earbuds become problematic. Sound starts cutting out, music does this weird warping effect where it sounds like the buds are trying to catch up to where the song actually is so the music skips forward a second or two, its very weird. I put my phone in my back right pants pocket (regular jeans, not made out of lead). Right bud works about 80 percent of the time, left bud cuts out, staticy reception or just no reception 95 percent of the time and then of course that weird music skipping/warping. Lot of very audible static. Moved my phone to one of my front pockets, no change. While I was on my walk I tried to troubleshoot as much as I could. I have an otterbox case for my phone, took that off to see if that helped the reception at all. It did not. Unpaired and repaired the headphones, same thing, very spotty connection. Only time the buds would play my music at about 90% clarity with minimal interference was when I held my phone right up against my forehead, off to right side, left bud doesn't work, left side, right one doesn't work. So if you want to duct tape your phone right to the middle of your face, these earbuds might be for you. Came home and did a google searching, found that I should probably unpair the buds then clear the bluetooth cache and data from the phone. Gave that a shot, music sounded clear and perfect. Success! right? Wrong. Put my phone in my back pocket again, walked around my apartment, everything sounded perfect. Walked outside to get my mail, about 8 feet from my front door the left earbud started going out again, walked back to my front door, earbud works again. I think these earbuds have been set up to piggyback off wifi if your host device is using that, which is why these buds work flawlessly inside my apartment but the second you want to go walk around outside ....... forget it. For 140 dollars after tax these things should work flawlessly whether the device they are paired to is in my backpack or my back pocket. Both are Samsung devices so there's no reason why I should be having this much trouble. Pass on these things. Take a look through the Samsung forums, tons of people having the exact same issue with these buds: "Basically to get good full reception I have to be holding. My phone in front of me (like I'm using it). Move it to my side (in my hand) and it cuts out." Not acceptable for 140 dollar earbuds.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MikeD, we apologize that your experience with these earbuds was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth Samsung