Customer Ratings & Reviews

Great head phones..great warranty.................

very good excellent Very good excellent Very good

I have two pairs 1 for me and 1 for my partner they worked well for a while but 1 pair barely holds a charge anymore and 90% of the time when talking on the phone they person on the other end starts sounding like a robot so bad I can't understand them this is very annoying. The other also has lost the ability to hold a charge. We do use them quite a bit either for music or calls so I did purchase replacement plans so we will see how that goes.

Love the inner ear fit and feel but it loses connection to my phone has done it on 2 different Samsung phones. Will have to contact Samsung for further help.

The best ear buds i ever owned and the sound great

Samsung Galaxy ear buds my friend called me when I was in the train had a hard time talking with my friend for music jammin out is good talking on the ducks for me

In a world where wireless technology is somethig we yearn for, this disappointed me in a lot of categories. First the good. Sound isolation is AMAZING!!!! I can't hear anything or anyone with these in. It's pure Bliss at times. With that being said. The controls were really good at first , but then they got worse. The touchpad sensors are annoying. To adjust your headphone if you need to, youres almost always stopping music or whatever your one tap or hold is. The microphone is AWFULLLLLL. I have to talk very loud to be able to hold a conversation. Samsung is a multi billion dollar company and has failed in this regard.

Great headphones but they fell out of the case somehow in my pocket and ended up on the ground to later be stepped on by my coworker and cannot replace them cause it's considered an accident, so 3 stars based off that

The earbuds are very heavy and tend to fall out of my ears frequently. They aren't loud at all and simply arent worth the money, you're better off going for another brand.

Had them for a year and one ear bud stop working and best buy asked me to bring them in because they still had a manufacturers warranty only to tell me I had to contact Samsung. What a headache

have good reception. but over a whole day, they are not as comfortable as my previous earpiece. Also, can't get the double click to work to answer the phone, and that's the main thing I use them for.

Love that I don't have to wear both ear phones pieces. I don't like the quality of it being a Samsung product. It feels cheap and doesn't have a weight to it. It does not block out noise.

I originally had to return these due to not fully charging and poor call quality. An update was provided, though it's better, it's still not the best. I also have small ears and they can be quite uncomfortable.

I am one who likes to listen to music while walking, with these particular ear buds the sound of my music goes in and out, if I turn my head a certain way while walking. I have to carry the phone close to my ear in order for the connection to be perfect. If I am carrying the phone in a side pocket on any workout gear the connection is poor as get back. The one thing I do like is how snug they fit in my ears while walking or jogging

I have owned these for about a month. I own a Samsung phone and assumed ear buds from the same company would be great. When I use the ear buds, I receive clear reception from whomever I'm talking to. However, everyone I talk to says I sound muffled on their end and it's difficult for them to understand what I'm saying. I've adjusted to settings multiple times, but the result hasn't changed. It's frustrating bcuz the LG Tone headsets I've used for years appear to no longer be sold, so I'm forced to use earbuds and haven't been able to fond a "good" pair yet.

These earbuds works really good for watching movies on your phone. But I have to say that using them for phone calls are not what I expected. People constantly telling me they cant hear me.

The volume is very low. I tried to watch a movie in a flight, I was not able to listen it. I had to add CC. I am not really happy with them.

The audio quality is pretty bad considering the price tag but that's really the only complaint other than that. They work as intended but you'd get better sound from some wired skull candy headphones

Comfortable but the Mic. on the left bud has issues and didn't know about it for a little bit because I always wore both and the mic on the right was really good. Once i found out I thought an update would fix it but it did not. By then it was too late for me to return the product back to the store and had to return it to Samsung. I really like the product just wish I could have returned it when i found out it was a problem instead of returning it back to Samsung.

The noise reduction and the sound is pretty good, however, the microphone is not very clear on phone calls. The person on the other end of the call complained about my voice quality.