Customer Ratings & Reviews
- Model:
- SM-R170NZSAXAR
- SKU:
- 6357656
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
Over Priced Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They left ear bud stopped working after a week of using them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We are really sorry about any performance issues you may be experiencing with your device. If you were not able to return your Galaxy Buds, we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
after only using them for 2 days only one worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after using the earbuds for only 2 days one of the earbuds stopped working
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello theresa, thanks for reaching out! Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01206422/) to an article that will help you troubleshoot the issue. ^Elizabeth
Samsung ear buds headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this product few times only but the left side is not work
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Cathy. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Didn’t like it at all
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right ear bud wouldn’t charge after a month of usage . Smelled like burnt electrical
No, I would not recommend this to a friendEar buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Samsung ear buds are trash. They constantly going on during my calls.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting and one of the ear buds quits working or makes alot of noise.
No, I would not recommend this to a friendNot very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well and I returned them to store. Do not recommend
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, Dave. I apologize that your experience with the Galaxy Buds was less than ideal. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
No bueno
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First few months was fine then after that would not sync..not worth it.
No, I would not recommend this to a friendI want to return this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for music, workout Really bad for calls! I wish I can return this product
No, I would not recommend this to a friendnot working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right earbud stopped working, not connecting after 3 months of use ....
No, I would not recommend this to a friendNot good at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality and sound is terrible. While on a call the sound is not good.
No, I would not recommend this to a friendAngie
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is terrible. I've had to exchange them every month.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Batman. We are really sorry about any performance issues you may be experiencing with your Galaxy Buds, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
- Pros mentioned:Ease of use, Fit, Sound quality
Great sound and easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased the buds about 2 hours ago. Tried them on just now and they're great! The sound is crystal clear, just like my wired earbuds. It was really fast and easy to pair with my Samsung S8. Mine are black color ones so they look great. I was afraid they'd fall out of my ear when I run or turn but they stay in just fine if you read and follow the manual on wearing it. The touchpad was easy to program with the Galaxy Wearable app. So in conclusion, great true wireless earbuds and would definitely recommend to a friend.
I would recommend this to a friendBrand response from Samsung
Posted .That's wonderful to hear, Lian! We're so glad that you're enjoying these earbuds. ^Elizabeth
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already mess updated 2 months. Trashhhhhhhhhhhhhhhh
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Tats12. We would love to look into this further. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. These stopped working after only three months
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Annoyed, we apologize for any inconveniences this may have caused. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01206422/) to an article that will help you troubleshoot the earbuds! ^Elizabeth
worst headphones EVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A complete waste of money. Worst quality headphones i have ever owner
No, I would not recommend this to a friendLeft earbud stopped working aftern6 months.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbud stopped working...muffled sound then it just quit.
No, I would not recommend this to a friendNo good sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt really like the sound quality of these. They're just ok!
No, I would not recommend this to a friendBattery duration sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery died every 30 minutes. Very frustrating experience.
No, I would not recommend this to a friendLow volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person on the other end of the phone cannot hear me with clarity.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Candee, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the issue. ^Elizabeth