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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5959 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,959 reviews
  • Rated 3 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend purchasing these, if in the past, earbuds continuosly fell out of your ear. They constantly fall out no matter what ear bud size you use. Also, the right piece stopped working after 4 uses. It no longer charged or synced. I tried it with other earbud charging ports and it still never charged or synced.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AndrewV, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand the frustration that can occur when your device does not operate as intended or expected. Please reach out to the Samsung Support Team to review all options available to you with regard to the charging case and sound quality of your right earbud. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cam in very fast within a few days and they eork do well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds are the best buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds from the best store ever that would be Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love them use them often love them when i workout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are amazing and as well as they are made to be easily hidden when working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last few purchases were ehhh because they broke shortly after I bought them so with thos one well see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung Galaxy Buds 2 ear buds, and great price too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good , compact, doesn't fall . Not an all day use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best galaxy buds so far, they whole essential of the build is better quality the all the other buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with these if you have a Samsung phone. I love the way they work together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small comapact and comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for samsung users Could have better sound quality buts its still really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lov'um

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lov'um, wish i had these a few years ago...............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy bud 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have a galaxy products so it is convenient. The only con is the battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional ear buds love the features price is decent for what you get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality products and customer service and fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them. Got yhem for a great price to at Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks I loved super grateful with the delivery and the product itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Sometimes hard to fit in the ear. Tried the different sizes but they do tend to drop off occasionally.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Prefer first line of buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only ever used the orgininal buds pro. The fit in comparison is awful, the sound is good. Overall uncomfortable to wear for long periods and often leave my ears sore. Not as tight and secure therefore the noise cancelling seems to be affected as well. Poor developing on samsungs end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. Needed to replace my old ones as they would not hold a charge. Easy to set up and use.

    I would recommend this to a friend