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Customer Ratings & Reviews

$229.00

Customer reviews

Rating 4.6 out of 5 stars with 5987 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 5,988 reviews
  • Rated 5 out of 5 stars

    Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Wish the app was more compatible with iphone but oh well. Intended to use as a translation aid on my trip but (self deprecating laugh) but life moves way too fast!!!! LOL

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    they are just ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    idk one went crazy but they are ok. but these for some reason are easy to lose. buy on sale.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Parker, thanks for taking the time to review your experience using the Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like assistance with troubleshooting your device. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Try them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay and does it's job. It has a noise cancelation system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of wireless earbuds, reliable connection and good quality sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always been great. Their customer service is amazing, even when short handed. They are my favorite store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bluetooth problems overaal good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blutooth has truble connecting sometimes which is annoying it happens more often than I would like. The soynd is good and fit in ears. Overall I like them but the bluetooth connectivity is frustrating at times because I'm usually driving.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not so good but they do sound amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Hurt ya ears!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay, the sound is awesome but these buds hurt my ears after an hour of use. Maybe they'll be comfortable for you maybe not. I wish the companies offered mock ones to tryout. I spend 5 to ten bucks to see how a pair will fit before purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Bud Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for a Christmas present and do far so good. They have a setting on them, i am not sure what its called, but once your done with your call & you hang up, they switch to ambient sound. It allows you to keep the buds in your ears but still able to hear things around you. Its pretty cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my earbuds so much and its been helping me alot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    MATERIALS COULD POTENTIALLY CAUSE EAR INFECTION.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give this review 5 stars I truly do . I have been a samsung consumer for the past 15 years and i have been more than happy with all of the products that i hace purchased in the past. But enough of the praise and the love for samsung. I personally have no idea why they would keep on making buds that are hurting so many clients and good loyal costumers ro the brand. I myself have beeen a victim of this matter i have cought an ear infection now twice . I have given samsung buds another chance to be let down and hurt again. I'm not going to step away from the brand but i do hope that improvement get made and this issues get fixed . Thos things have made my ears scab , hurt and bleed . Aside of that this buds soudn great top class technology great spund and response to the touch controls awesome paring to any device including smart tv's with Bluetooth conectivity mid range battety life if you use them heavily the battery will also drain just as fast . Noise cancelation is mote than decent to be honest i love this darn little things and they could easily be 5 stars but they are hurting me and many other peope, SAMSUNG IS TIME FOR YOU AS A COMPANY TO HAVE SOME ACCOUNTABILITY AND DO SOMETHING IN REGAR THIS ISSUE THAT HAVE BEEN GOING ON FOR THE PAST COUPLE OF YEARS NOW .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! I just started using them, but already love them! The coolest factor is the ability to recognize voices and adjust the volume as needed! Pretty neat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They are easy inconvenient to use. They do fall out of the ear a lot when you’re in motion I like doing a workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds purchase. Cant go wrong with samsung

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sammy ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. Not really a great fit for my ear, but sound amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice set of ear buds. Love the case. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUDS2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE PRODUCT, LOST ONE OF MY PREVIOUS PAIR AND HAD TO REPLACE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Pair of Buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for my cousin back in late 2022, and he still has them to this day. He loves them and doesn't have issues with them, other than battery life compared to when he first got them. For those who run a Samsung ecosystem, these are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy buds2 pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds! Bought two pairs one for myself, one for my husband for Christmas! We love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great, I haven't had a problem with them and also they are really easy to use if used with a samsung of course but overall they are great specially when you download the samsung wearable app wich allows you to use your earphones with a lot more stuff.

    I would recommend this to a friend