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Customer Ratings & Reviews

$229.00

Customer reviews

Rating 4.6 out of 5 stars with 5988 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 5,988 reviews
  • Rated 5 out of 5 stars

    Perfect earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful earbuds! They are loud and the noise canceling feature works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear Buds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay. I thought you could be paired to two devices at once. Could be operator error/assumption. Also, could be the shape of my ears but I find these hard to keep in without sometimes falling out. Still use them as much as I can for what they cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the buds live, but due to a new ear piercing they would no longer fit in my warm. These fit great and I love the color. And I will always use Samsung brand earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something about being married under the Samsung universe. Love these headphones. They work perfectly great together. Great price, you can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!! Jalee at the Muncie location was very helpful and made the transaction very simple!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a noticeable improvment from the Galaxy Buds Pro, the bass is good, active noise cancelation and ambient sound works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung Earbuds...only issue is they do feel like they are slipping out of my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor connectivity, great sound.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great indoors but when I take them out for a run, the connection with my Garmin watch is very spotty. I've replaced them once, hoping that would fix the issue but it did not. They're still great for other purposes, but I bought them hoping the improved model would not fall out of my ears when running. Also their features are pretty good and easy to use. But a rating of 2 for connectivity. Other ear buds (Bose, Jaybird) don't have this problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been an overall great pair of earbuds as i am transitioning into the samsung environment. I am overall pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got the charger to be able to charge these. And it took some trial and error getting them set up. Now that I've use them I love the clarity and ease of using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Qaulity

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always liked and enjoyed galaxy buds and these are great, as always!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Pairs perfect with my dansubg devices! Would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good, a Few Things Holding it Back

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life if bad compared to previous versions. No matter the fit after a few hours the buds are painful, something the Buds Live fixed at the expense of sound. The price I feel is rather high. Other than those three issues they a really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Pro ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift, they loved it. Arrived very soon after purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sounds great, but not comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but the right earbud hurts my ear so much I can not wear it for an extended period of time. I have tried the different fittings but it has something to do with the shape of the earbud. If I do manage to wear the right one for more than an hour, it actually hurts the inner cartilage of my ear when I remove it. I have found wearing it upside down works, but it’s prone to falling out. Most of the time I just wear the left one, which is no problem at all. It’s just me. Again, the sound quality is great but I preferred my original Galaxy Earbuds and really wish I hadn’t lost them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EAR BUDS THAT CAN CHANGE YOUR MARRIAGE!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU ARE A WIFE YOU KNOW THAT A PURCHASE LIKE THIS IS A ONCE IN A LIFETIME BENEFIT LOL. I BOUGHT THESE FOR MY HUBBY AND HE USES THEM SO MUCH HE CANT HEAR ME LOL........HE LOVES THEM!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    no large ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounded good really. I liked them but returned first pair no large ear buds in box got second pair and checked them no large ear buds in box so just got a refund. I am sure large ear buds would have been perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Worked grear from August 2024 of last until the first week of July 2025, then the right one decided to not work right. It sounds hollow and has zero noise canceling. The left works just fine. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Codfan81, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Restart or reset your Samsung earbuds" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to contact Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Present for husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my husband for christmas, they have lasted him 9 straight hours at work and sound perfect when we talk on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this headphones cause each earbuds works by itself. i had others weren't so goods.

    I would recommend this to a friend