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Customer Ratings & Reviews

$229.00

Customer reviews

Rating 4.6 out of 5 stars with 5988 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 5,988 reviews
  • Rated 5 out of 5 stars

    Samsung ear buds.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic ear buds!!!! Ear buds are great for travel and noise cancelation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones but price is a bit high

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones great for running or working out just dont wear them for to long as it tends to hurt my ears after a few hours of use. Price is high id recommend getting them on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these headphones very much. Very enjoyable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are extremely light and nice. Only problem is the battery which lasts like still 5 hours because it uses more battery from the kits it has.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They should stick with phones and tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money, at least in my experience. Bought them to use with my TV and, when they work, they're pretty good. But the seamless switching between devices is a joke and, on several occasions, I've put them in only to find that I had no usable volume. Some time later, they usually start working okay for no apparent reason. Can't get them to connect to their dedicated app, and Google gave me a laundry list of things I need to try to get them to work. That's too much work to have to do every few weeks, so I guess I'll just have to cut my losses and buy a different brand to replace them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Sgtbert, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your candor as we strive to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty on your product for manufacturing defects in materials and workmanship. Galaxy Buds have a quick Bluetooth connection switching feature that allows you to easily connect additional Samsung devices. While using this feature, you can easily switch your Bluetooth connection between multiple devices that have signed into the same Samsung account because the pairing information of the earbuds will be synced to other devices that are using the same Samsung account. No need to pair each device individually. If the earbuds do not connect to your device, the connection pop-up window does not appear, or your device can't find the earbuds, tap and hold both of the touchpads of the earbuds' while wearing them to enter manual Bluetooth pairing mode. Once you have entered the Bluetooth pairing mode, you will hear a sound. Please take note that you will not be able to use this method if you are playing music and you have set the volume adjustment as a preset tap-and-hold feature. If you have multiple Bluetooth audio devices connected to your mobile device, you can use the Media or Devices panel on Android 10 or higher phones to switch connections between the different devices. Please feel free to check out, "How to connect your Samsung Galaxy earbuds" if you would like to learn more about your seamless connection feature. If you have any questions for us after or if you would like any further assistance, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Amazing quailty and features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quailty easy to use. Also can connect both my phones at once. Almost instantly it connects to the phone that needs audio/phone call on the fly flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy buds2 pro 2 wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great about it except they don't stay in my ears when I run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Features & Quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them! Bought them for his 17th Bday! I thought the Pros were worth the extra money for all the additional features, & as a Total Tech Member I know Best Buy has us covered!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfort Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried them all. Soundcore, JBL, Sony, Bose and Jabra. Although theyre not as feature packed as the other brands, the synergy and simplicity is literally all you need. They just work (if you have a Samsung decice others will still work but not be as seemless). Faster than light instant pairing as soon as you open the case. The comfort of these buds are second to none; the Sony linkbuds s are literally equal in comfort so you can say 1a and 1b. If you have a Galaxy or Samsung device, its a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to anyone but this product is worth your money and time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Team android!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. They work great and are very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Ear pain/itching

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these earbuds. Perfect fit and sound. However i am having an allergic reaction too something in theses buds. I thought it was only with the previous buds not these. Im so disappointed . I haven't been able to upgrade my samsung earbuds since galaxy buds plus. Had to return

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. We noticed that you have an inquiry about your Buds2 Pro. We're elated to hear that you are satisfied with the fit and sound of these buds. The ear tips of the Buds2 Pro are made from silicone. The earbud unit is made from the following materials: Body: Polycarbonate (PC), Speaker Mesh: Stainless Steel, Charging contacts: Brass (Palladium/gold plated), Proximity sensor window: Crystal Epoxy, Aluminum. If you have any further concerns or questions, please reach out to us at Support. -Kelvin Samsung

  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best ear buds I've ever had. They linked up very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf loves these earbuds I bought for him. Everyday he discovers something new they can do and is always so shocked by it! He also said they were on 7%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery & Item was in great condition Would definitely do business with best buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Bought on sale and for the price can't beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can still hear all the background noise, not as clear as i expected. I would have returned them but didn’t have time to go by the store

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound great and low profile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most expensive buds I've owned, but they are worth the price. Use them with the S23U and have had no connection issues

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    fall off the ear and sensors not in right place

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they are good quality buds with a premium feel to it but not much thoght have gone into its design. They will not stay in the ear and will just losen overtime until they fall if you dont keep adjusting them back, which brings to a scenario that everytime you touch them to adjust them back in the ear, they will start playing music or whatever the last action you performed on your phone. The sensonrs are just in the wrong spot for these. 2 Stars because they DO have long range connectivity, specially across walls etc

    No, I would not recommend this to a friend