Customer Ratings & Reviews
- Model:
- SM-R510NZAAXAR
- SKU:
- 10212749
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.
This summary was generated by AI based on customer reviews.
Purple buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked really well, connected to my phone and computer easy. It has some problems with zoom but other than that really good!
I would recommend this to a friendAesthetically nice--but they fall out of your ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are beautiful! BUT I had to return them because they kept falling out of my ears. I saw reviews from other people mentioning the same issue on different sites, but I just assumed they had bigger ears. Definitely not the case, LOL. I consider my ears to be average-sized, maybe even smaller than average. I even tried changing the ear tips for a better fit, but still had no success. It also sucks because as the buds start to fall out, your first instinct is to catch them. The only part you can quickly and securely grab is where the call end touch control is, so I kept accidentally ending my calls while trying to catch the buds as they fell. For reference, I’ve purchased other Samsung earbuds in the past, like the Buds FE and Buds Live, and those were great with no issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BBCustomer12, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Check out, "How to wear your Samsung earbuds" if you would like to learn more about obtaining your perfect fit. Feel free to reach out to Support if you would like any further assistance afterward. Thank you for being a treasured Samsung customer. - Debra
- Pros mentioned:Sound quality
Do not buy for IOS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound fantastic, basically everything I was looking for in buds. The downside is no iOS app to control the extra features. If you have an android get ‘em.
I would recommend this to a friend Galaxy Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headset are awesome, the only thing is, after a while, they start fall out of my ears. That my only grap.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
good sound
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they have good sound. sinc easy. colir matched wifes phone.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there Rick, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. If you would like to provide additional feedback with us regarding the performance, durability, or functionality of your Buds2 Pro or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
Works incrediblely well with Samsung Z Fold 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Samsung Z Fold 5 as well as my Microsoft Surface Desktop and Lenovo Laptop computers.
I would recommend this to a friendCan't Recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't recommend these. Right out of the box, everyone I call on a regular basis said the sound quality THEY hear is bad and sometimes completely unintelligible. Additionally, they continually fall out of my ears -- and often at really bad times. Finally, the battery life isn't near as good as some others. I HOPE there are better quality wireless headphones out there, because these are NOT a home run.
No, I would not recommend this to a friendGreat for blue collar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound insulation is great for construction noises
I would recommend this to a friendSamsung headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my headphones, excellent upgrade to replace my old headphones. Colored to be able to personalize and very easy to connect and easy to use.
I would recommend this to a friendSolid headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great with a Samsung phone due to the ecosystem. I wish they were a bit more comfortable for longer durations (4+ hours of use)
I would recommend this to a friendGreat buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. I have an older pair, these are better. The ambient sound is much better with these than the older version.
I would recommend this to a friendPurchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchased I had with best buy. I bought it online at it was smooth.
I would recommend this to a friendPretty coooool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these for about two months and I don't even have a single complaint yet. Updated from my 4yr old Galaxy Buds Plus and omg. I love these.
I would recommend this to a friendGalaxy buds 2 pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great, I picked them up and I walked out of the store with them. The security guard did the "man nod" at me and the day was great
I would recommend this to a friendThese are awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones ive ever had. They paired immediately to my Google Pixel 7 and ive never had an issue with them
I would recommend this to a friendMust have
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a birthday gift for my mom a year ago. She absolutley loves them and still uses them.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Get some for yourself
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. Amazing quality and they stay charged for awhile and stay in.
I would recommend this to a friend Buds2 Pro earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how to rate it. Because I them as gift, But I have the a pair and they are great I've had them for about a year now
I would recommend this to a friendGood but not perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switching from apple to Samsung. I still like the transparency mode on the AirPods better but the galaxy buds come in as second best. Definitely a good option.
I would recommend this to a friendUpgraded from the Pro's to the 2's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the Pro's to the 2's. Like these better. Wireless charging and tracking available. Wish the base was better.
I would recommend this to a friend