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Customer Ratings & Reviews

$229.00

Customer reviews

Rating 4.6 out of 5 stars with 5988 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,988 reviews
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit to big to my ears,everything else very good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Buds 2 Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have with this product (Maybe it's just my earbuds) is that people have a hard time hearing me when I'm using the earbuds for phone calls. It has been countless of times I used it and people can't hear me or I sound muffled like I'm under water. This is the 2nd pair of Samsung Buds Pro that I have purchased with the same issue

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings SamsungUser84, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Be sure to check out the article titled, "No, low, or poor audio quality on Samsung earbuds" when you have some time to conduct a few troubleshooting steps to help resolve what you have described to be experiencing with your Galaxy Buds2 Pro. Feel free to contact Samsung Support afterwards if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Product quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last few purchases were ehhh because they broke shortly after I bought them so with thos one well see

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Sometimes hard to fit in the ear. Tried the different sizes but they do tend to drop off occasionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones!! Would buy them again and the price is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds2 Pro worked out well for my wife. She loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds2 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the bud pro and buds2pro. Both are great but i Must say these are buds to get. Definitely recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these upgraded from previous samsung bud live earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galxy buds2 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones at bestbay and they are very good, highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional ear buds love the features price is decent for what you get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung Galaxy Buds 2 ear buds, and great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks I loved super grateful with the delivery and the product itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, one of the best item that U could ask for. 2x (fire emoji)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my girlfriend she loves them Best ones she owned Price was good too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Prefer first line of buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only ever used the orgininal buds pro. The fit in comparison is awful, the sound is good. Overall uncomfortable to wear for long periods and often leave my ears sore. Not as tight and secure therefore the noise cancelling seems to be affected as well. Poor developing on samsungs end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They work great, but I'm not a fan of the fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, these earbuds are great, the only issue i have is that the earbuds dont fit as good as I would have hoped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones for samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones especially the features with the samsung galaxy wearable app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds are the best buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds from the best store ever that would be Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear and right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    truly amazing, can clarity is perfect. I had my doubts but after utilizing it thisi s great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love them use them often love them when i workout

    I would recommend this to a friend