Customer Ratings & Reviews
- Model:
- SM-R510NZAAXAR
- SKU:
- 10212749
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Beware of allergic reactions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have great sound, but unfortunately, they caused a very severe allergic reaction in my ears. Ears became very crusty, swollen, some bleeding and liquid discharge. It was insane. I did some research online and it seems that this has been affecting *lots* of people. It looks like there even may be a class action lawsuit. I am in the process of doing a return through Samsung now. I should note that I have the Galaxy Buds Pro, and have not had the same issue. So, I guess just make sure to research on the web before you consider buying these. It seems like Samsung has known about this issue for quite some time, but hasn't done a recall on them for some reason.
No, I would not recommend this to a friend galaxy buds2pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but need the batteries long last longer (capacities).
I would recommend this to a friendSamsung earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds in the market, with new features. Samsung.
I would recommend this to a friendRalph
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, only issue is battery that did not last
I would recommend this to a friendGood
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems with the earbuds they work perfectly fine
I would recommend this to a friendRight ear bud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after a while and now i can only hear out of my left one now
I would recommend this to a friendBrand response from Samsung
Posted .Good day Mondo, thanks for reaching out to share your experience with using the Samsung Galaxy Buds2 Pro. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds2 Pro are unresponsive, you may need to manually restart your device. You can also perform a factory reset with the Galaxy Wearable app. Check out, "Restart or reset your Samsung earbuds" to help resolve what you may be experiencing with your device. Please reach out to Support afterward if you would like any further assistance with troubleshooting your device further. Thanks for being a faithful Samsung customer. - Debra
Giggity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad of buds just a tad expensive for the battery life
I would recommend this to a friendEarbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall goo buy for my son, he had been wanting these
I would recommend this to a friendSamsung Galaxy Buds 2 pro brand new not refurbish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Second pair but this new one Battery doesn't last as it should
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Shary, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Buds2 Pro gives you up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. If one or both of your Galaxy earbuds are not charging or turning on, the issue may be with the earbuds themselves or the charging case. Using a charger that isn't approved by Samsung may cause charging malfunctions; it's also possible that the earbuds may be damaged. You can try fully charging the case, checking the earbuds for damage, or restarting the earbuds. When you have the free time in your schedule, please review the resource shared, "All about your Samsung earbuds' battery life" for some helpful tips and tricks to resolve your battery life. If you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work good for me business and personal always ben a Samsung customer
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really very good and excellent service also fast delivery
I would recommend this to a friendTimg
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much what you should expect just wish it had something new
I would recommend this to a friendEarbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves them!! Would recommend to others to try!!!
I would recommend this to a friendNice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from an older model. So nice, so clean!!!
I would recommend this to a friendgood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good...............................................
I would recommend this to a friendFirst pair of buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first pair of buds. And they are just great.
I would recommend this to a friend- Pros mentioned:Sound quality
Need Better noise cancellation for calls
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for audio. Not so great for calls, complaints of noise and background sounds are too loud. Many updates but not helping. One earbud goes out randomly.
No, I would not recommend this to a friend Samsung ear bud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable as to fit and worry about them falling out of the e as r
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid choice works as descrided. Great noise canceling. A bit pricey
I would recommend this to a friendMi wife birthday
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loved.......................................
I would recommend this to a friend