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Customer Ratings & Reviews

$229.00

Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 5,983 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds quality and noise canceling. They are some of the most comfortable in ear option that I've tried.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great it fits well and it has great sound quality. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    S24 with free Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service sucked girl wasnt going to give me ear buds then tried to charge and didnt help with phone now phone purchase not shoeing up on accpunt Love the ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great earbuds

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very good earbuds. I thought they would fall off because of the tips and the weight, but they stay on, and sound quality is great. They take a little longer to connect when I put them on, but in general, they're great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound quality! Deep base and clear. Really good fit too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these headphones, good fit and i like how quickly they charge and how long they last. However, this is my second pair and with both pairs the left earbud stopped working after not having them for very long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Noise Cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been my favorite ear buds by Samsung. I habe the Pro 3 as wel, and if you need noise cancelling, these are top of the line.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound quality.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my best purchases so far. I got the bose sunglasses for summer listening and now have these for listening indoors. The sound quality is amazing. The noise canceling does a good job. I can wear them all day and still feel comfortable without hurting my ears. Once you pair them the first time and recharge them they will connect faster than you can put them in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Samsung buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lot of bass long lasting battery quality sound....

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These compared really well to other expensive brands. Great quality sound. Very comfortable. No problem syncing. Super reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Update your buds these don't disappoint!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Samsung Buds fit perfectly in my ears. They feel more comfortable than the older models. They have an agle to them, the older ones tend to stick out more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted these to my boyfriend and he loves them. The pair he had previously from the same brand lasted him forever and he really liked them, but he claims these are even better. Great sound quality and noise cancellation. These are everything i hoped for and more!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A must for android/Samsung users

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality and build, sturdy case with a strong lid magnet. Noise cancelation not as good as the air pod pros but definitly adequate for the magority of use applications. Fit better than the air pods as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound and Comfortable Fit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality with clear audio and strong noise cancellation. They’re comfortable to wear, stay in place well, and have reliable battery life. Pairing is quick and easy, especially with Samsung devices. Overall, a solid set of wireless earbuds for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung Buds 2 Pro - worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great changeable touch control options for music playback, sound style control (ambient & noise canceling), auto voice detection, 360 audio head tracking. Good sound feedback and response to changes made and initial connection when placed in ear. Connects quickly and easily. Good fit and stays in well at the gym, etc. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds 2 pro perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds 2 pro are perfect fit. They provide a high quality sound and the best noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last set of ear buds accidentally went through a wash cycle and didnt survive. After getting the Samsung watch and thoroughly enjoying it I figured I'd try their ear buds too. Amazing noise cancelation. I only wear these at the gym so I cant attest to battery life but the carry case lasts well over a week with them being used roughly 90 monites daily.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung Ear Buds...repeat customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third pair of Samsung ear buds I have bought over recent years, and there is a good reason for being a repeat customer...these buds are great! This pair is mine, last pairs were for daughter and wife. Quality is top-notch and extremely comfortable. Keep getting better and better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Upgraded Sound Quality - Not for Workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: Decent Noise Cancellation, Good Fidelity of Lows, Mid, Highs on Music (as long as seal is good), Lightweight with no fatigue in ears after long periods. The Bad: Not for activity as they loosen up easily in your ears, which degrades the base significantly. During workouts I have to frequently push back in or they eventually fall out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Thomas, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Buds2 Pro. We value your thoughts as we strive to improve the functionality and performance of our product line. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. If you would like any further assistance afterward, please feel free to reach out to Support. Thanks for being an unwavering Samsung customer. - Debra Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than its predecessor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these earbuds for about 2 weeks now. They are better than the previous version in almost every area. Sound better. Fit better (don't fall out as easy) . Sound, I believe, a bit better. And as of right now, no quirks to take notice of. They work great with Samsung phones. I've seen reviews on YouTube that mention you lose some features if used with other phones, but can't confirm that.

    I would recommend this to a friend