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Customer Ratings & Reviews

$229.00

Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 5,983 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Jabra Elite and these are way better. The sound is amazing and they are also really comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This were bought as a gift and he definitely love them. Clear sound and long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal sound and bass quality and has a confortable fit

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Great audio

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Noise canceling works great, long battery life, very comfortable. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Life changing buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing sound and noise cancellation. Great fit. Love the feature that turns noise cancellation off and back on when it senses my voice. I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to go to the gym and i love them. Great noise canceling and great volume and quality of sound. They also look great and are very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beat ear buds I have ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! I was looking for the best sound and active noise cancelation. They are very comfy and the fit is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lost left bud, but I will one day buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. .. Bass is soild. I love them. I just lost the left earbud but I would buy them again

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable, fit tightly, and excellent sound quality and ajustability.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome buds, great sound and connectivity. Noise cancelling is pretty good as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don't understand the hype

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the refurbished ones first because I had good experiences with refurbished electronics on Amazon and eBay. Don't bother with that. They showed up defective, and I had to swap them out at Best Buy for these. So I have them now, and the sound is okay, but the treble is harsh. All the convenient Samsung features are trivial at best and sometimes struggle to work. Pairing was more finicky than just doing it in the bluetooth settings. I have to give Samsung my life and identity to pair the buds. The eq settings suck. Just presets. The battery life is bad. There is no instrument separation. Everything is compressed together, and vocals get buried in the mix. The overall sound isn't the worst I've ever heard. If I didn't have good wired headphones and a hifi dap, I would probably think these were the best sounding buds ever. I don't expect them to be close to that, and if it wasn't for the painful trebble, I would be really happy with these. I can do so much with eq, but the trebble is hard to deal with. Anc works well enough for me. The touch controls are annoying, the fit was fine. If you're coming from cheap crappy earbuds you should be really happy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stayed in my ears. Great for working out and running. However after 11 months one earbud stopped working.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds Pro 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm blown away by the crystal-clear sound quality of the Galaxy Buds Pro 2 - it's honestly some of the best audio I've ever experienced in headphones. The ordering process was seamless through Best Buy, and I was impressed by the quick shipping and top-notch customer support.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and very good product sounds nice very good base and treble and voice comes through clear I would recommend you buy this product twice over

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy to use. I've tried others and these are the most comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Buds Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my buds. The best part is I barely charge them. I love how even with 1 bud in, I can do noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome little buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound awesome! Work great with my Samsung phone and easy to pair with it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung buds have great sound ...Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My fingers must be a little too big.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are excellent as far as sound but they are a little difficult to pickup out of the case and to return to there proper position.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good with Samsung, connectivity is super easy.

    I would recommend this to a friend