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Customer reviews

Rating 4.6 out of 5 stars with 5942 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 5,942 reviews
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift for Father's Day! loved it, uses it everywhere, perfect size and elegant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OBSESSED

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life and super comfortable in my ears. The sound quality is better than my on ear beats to be honest! Also able to listen to audio books without that weird breathing echo other earbuds give.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Earbud, it fit in perfectly. I don't have to worry about losing my Earbuds while taking a walk, running or at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Galaxy! Would recommend for sure! Great sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first higher dollar pair of headphones and they are great. Work great for phone calls also and people hear me very clearly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They Keep Falling Out My Ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I did not like the design. Specially I kept having issues with the buds falling out of my ear every time I tried to workout or go for a run. I know I cant be the onky one having this problem. I tried everything, switching out the inserts I even bought other inserts too. Nothing really helped keeping the buds in place. I will say this if you manage to keep the buds from falling out they work awesome. The big plus are all the features these little buds come with. I would recommend these only if you can keep them from falling out of your ear if not look else where.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Soundbar, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Best buds ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds I have ever owned buy a long shot! My old Samsung buds finally died right before these were released. The sound and noise canceling are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug-and-play with my Samsung Galaxy phone. I actually prefer this design over the new stemmed design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear bud perfected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality astounding, clear sound, samsung out did themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good price. Delivers quality sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Comfort, Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are incredibly comfortable with awesome sound quality. The noise cancelling qualities are great too. You can leave them in your ears without sound if you just want to insulate from noisy surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not go Pro?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro versions of the ear buds are significantly better quality than the normal, a soft matte textured case, the inside is as matches and the earbuds are pleasant to touch with a good grip to them. The sound quality is consistently better, the non pro's are fine, the ANC is definitely smoother. Battery life is a decent amount of time as well. Highly Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, I lost the extra silicone tips and had to order more off Amazon. They are a little loose in my ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, google translate works great. Would def vuy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wont be disappointed!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to take an eight hour plane ride to Hawaii and i am very glade i did. It washed out all the plane noise and i was able to watch my movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds Pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds I had my doubts about wireless headphones/ear buds but after purchasing these I absolutely love them I would definitely recommend them for any Samsung user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a best product I ever buy from samsung. I am able to connect in my dell laptop too and use to talk on the treams and zoom calls too. So I can use this in my phone and in the laptop too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Earbuds Pro 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds I had my doubts about wireless headphones/ear buds but after purchasing these I absolutely love them I would definitely recommend them for any Samsung user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear perception and sound depth, eady to install. Great blocking of surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these! I had the Galaxy Buds since they came out! It was time to upgrade! The quality of both music and phone calls is great! No issues at all!

    I would recommend this to a friend