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Customer reviews

Rating 4.6 out of 5 stars with 5942 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 5,942 reviews
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were okay. The only complaint I had was the way they fit in my ears. I returned them because they weren't comfortable. Quality was good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations RocioP, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a moment to review, "How to wear your Samsung earbuds" or more great information on how to get that perfect fit for your Galaxy Buds2 Pro. If you would like any further assistance afterwards, feel free to contact Support. We'd be happy to assist you further. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaints is you still cant track them in the case if you misplace them. Other than that the noise canceling feature is amazing and sound quality is what you expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad eats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. However can't keep them in ears when active. Never found earbuds that do. Bad ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work extremely well on Samsung! I love using them, work in construction and can't hear a thing. Voice Detect is way more effective than on the previous generation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother adores them! It was his birthday gift, and he's fascinated with them. They're perfect for when he goes to the gym and super comfortable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fantastic! All the user controls that you can turn features on and off with. It even syncs with my Samsung watch. I couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is clean and crisp. Cancels noise great and can casually talk to someone flawlessly when u start speaking. Couldn't ask for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transition, love the features. I have a samsung phone so it runs smoothly. The noise canceling is great and everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good this time. I tried the previous versions but didn't like how they fit. These fit just fine and I love the battery life. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds and excellent with on phone calls. The touch takes a bit to learn, but a small draw back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use these at gun ranges

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling worked better that the ear foams i used at gun ranges. And the ambient mode can be a little louder than my normal hearing too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working on the first week of usage. Then I got them replaced for the new same product. Good product over all with the good sound and connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased theses earpods for my trip out west. They are amazing. Sound quality is perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality sound, not the best ear fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, noise cancelling is great, ear fit is a bit difficult. The previous kidney ones fit much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones on the market, no doubt. I wasnt expecting how good sound quality will be

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and your caller in other line don’t get much of your round noise. Just wish it worked better with apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a replacement pair my first ones got stolen. I did not look at any other brand. I knew i wanted the same kind. They are the best and fit well in my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good overall. The battery life last for about 2 hrs while in use but charge fairly quickly once back in the case. Cute color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday present for my husband. He is a chef and the noises in the back of his kitchen when we talk are uncomfortable. With these earbuds he no longer hears those uncomfortable outside sounds and we can speak clearly. I love that I gave him this gift, because on the other hand I also benefit from it because my ears don't have to listen to the sound of the dishes and kitchen utensils when I talk to him. And once again thanks to Best Buy for their excellent technical support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Discreetly gets me through my work day.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the major pros of these here is you won't see them unless you're looking for them. I can use one bud at a time, conserving the battery on the other bud as i do, but using both at the same time create an ambient sound. I love the personal settings you can tweak in the app, and the price was excellent compared to some similar Sony buds. My only tiffs with it, tho not major, are when moist does slide out amd if you choose to use both buds at the same time youll only get 6 hrs of play. Great product overallm

    I would recommend this to a friend