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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5975 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 5,975 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung never fails

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift to my boyfriend since he lost his last pair while running. He loves that everything syncs so easily to his other Samsung devices and the quality of the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnificent headphones, bought them on sale and they are absolutely stunning. I bought the graphite color at it looks phenominal, along with the sound quality being top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a total tech memeber i buy all my electronics from best buy. So when these buds went on sale it was awesome. The are great with above average bass and great noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great samsung product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Had issues with other earbud brands not charging or with quality. Out of the bunch I've tried, these are by far the best overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality refurbished head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones and conditon for a refurbished item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Clear sound. 100% recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy buds2 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise cancelation. Great for the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to replace another brand that were not as comfortable, I went with the reviews…. They are comfortable…. That is about the best experience thus far. They do connect to the competition phone, and are average for normal exterior noise environments. The functionality not so great… so, I connected them to Samsung TV to use… well… 8 feet away and they cut in/out while watching TV. Any additional distance and they stop connecting. 800 sq foot studio condo…

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Tygarfam, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Buds2 Pro. We value your feedback as we strive to improve the design and functionality of our product line. Please reset your Galaxy Buds2 Pro, update their firmware via the Wearable app, and ensure there are no obstructions or routers near your TV. Feel free to reach out to Support afterward if you have any questions or if you would like further assistance. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bad eats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. However can't keep them in ears when active. Never found earbuds that do. Bad ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday present for my husband. He is a chef and the noises in the back of his kitchen when we talk are uncomfortable. With these earbuds he no longer hears those uncomfortable outside sounds and we can speak clearly. I love that I gave him this gift, because on the other hand I also benefit from it because my ears don't have to listen to the sound of the dishes and kitchen utensils when I talk to him. And once again thanks to Best Buy for their excellent technical support.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Buds Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Earbuds to have far as sound and quality definitely doesn’t disappoint.

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds and excellent with on phone calls. The touch takes a bit to learn, but a small draw back.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfects

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my headphones, I love the sound, noice cancelation, ambient mode, everything is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound volume was much better than the Galaxy Buds Live which should be expected given the price difference. I did not like the touch controls for the noise cancellation. The battery life was good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy !!! fantastic it’s amazing sounds I'm recommending buy it !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Love the locating app so i can see where theyre at 24/7. Great noise cancelling and active listening features

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Too big for me. Sounds great though.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great but they were too big for my ears... Sadly I'm still waiting on my refund so I can get a different pair. I wish they'd hurry up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing fresh looking the wife loves them very much she mainly uses them to listen to podcast or just relax with some southing sounds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sound great. Been having them over a year and they sound great still.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good Fit and Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love these headphones way more then the beans ones. It fits more and the customizable ear tips actuallly fit my ear surprisngly

    I would recommend this to a friend