Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$175.00
Save $44.99
The comparable value is $219.99

Customer reviews

Rating 4.6 out of 5 stars with 5951 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 5,951 reviews
  • Rated 4 out of 5 stars

    Great Headphones but price is a bit high

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones great for running or working out just dont wear them for to long as it tends to hurt my ears after a few hours of use. Price is high id recommend getting them on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new ear buds, I might get a pair for my friend as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Samsung case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is good the quality is good. The case though a major let down

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy JesusR, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds Pro 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a noticeable improvment from the Galaxy Buds Pro, the bass is good, active noise cancelation and ambient sound works perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are for those that want something simple. There is no volume control on the buds. Noise Canceling only muffles the sound little. They fit small ears only. I was bent over a bench curling 25lbs and the left one fell out. Later the other one fell out as well. The sound quality was that of a cheap TV soundbar. I will be returning these and use overhear headphones for my workouts from now on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Upgrade, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. The left and right Buds2 Pros can be assigned different shortcuts. Here's how: 1. From Galaxy Wearable, tap Touch controls > Touch and hold., 2. Tap an option to set the touch controls for each earbud: * Switch noise controls (default): Activate the noise canceling or ambient sound features. * Voice command: Say commands to change settings on your earbuds. * Volume up or Volume down: The right earbud is volume up, and the left is volume down. Once one has been set, the other will automatically update to the volume control option. You are correct, ANC (Active Noise Cancelling) can quiet unwanted background noise and ambient sounds. In regard to fit, ensure the earbud tips are attached to your Buds2 Pro before wearing. Then insert the earbuds following the direction of your ear canal for comfort and optimal sound. If needed, adjust by rotating and consider different sizes for the best seal. If you would like more information, check out "How to wear your Samsung earbuds." If you would like any further assistance after reviewing the resources provided, do not hesitate to reach out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    EAR BUDS THAT CAN CHANGE YOUR MARRIAGE!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU ARE A WIFE YOU KNOW THAT A PURCHASE LIKE THIS IS A ONCE IN A LIFETIME BENEFIT LOL. I BOUGHT THESE FOR MY HUBBY AND HE USES THEM SO MUCH HE CANT HEAR ME LOL........HE LOVES THEM!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthy. Is a very mice piece of equipment. Works as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Special gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An elegant and efficient device. I bought it as a gift and they really loved it with all the controls features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good, a Few Things Holding it Back

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life if bad compared to previous versions. No matter the fit after a few hours the buds are painful, something the Buds Live fixed at the expense of sound. The price I feel is rather high. Other than those three issues they a really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great they were for a gift. They alive and still working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Samsung earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch earbuds with excellent noise control. Great options of versions and colors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sounds great, but not comfortable.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but the right earbud hurts my ear so much I can not wear it for an extended period of time. I have tried the different fittings but it has something to do with the shape of the earbud. If I do manage to wear the right one for more than an hour, it actually hurts the inner cartilage of my ear when I remove it. I have found wearing it upside down works, but it’s prone to falling out. Most of the time I just wear the left one, which is no problem at all. It’s just me. Again, the sound quality is great but I preferred my original Galaxy Earbuds and really wish I hadn’t lost them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quailty and features

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quailty easy to use. Also can connect both my phones at once. Almost instantly it connects to the phone that needs audio/phone call on the fly flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wateproof

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes I love these earbuds not only do they work great only phone but I washed them by accident and nothing happened to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery & Item was in great condition Would definitely do business with best buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Bargain

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for such an excellent product! You guys are that fire! Living up to your name BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, these earbuds are amazing, and they are competitively priced. I highly recommend these for just about anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    no large ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounded good really. I liked them but returned first pair no large ear buds in box got second pair and checked them no large ear buds in box so just got a refund. I am sure large ear buds would have been perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound great and low profile

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most expensive buds I've owned, but they are worth the price. Use them with the S23U and have had no connection issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can still hear all the background noise, not as clear as i expected. I would have returned them but didn’t have time to go by the store

    No, I would not recommend this to a friend