Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$175.00
Save $44.99
The comparable value is $219.99

Customer reviews

Rating 4.6 out of 5 stars with 5951 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 5,951 reviews
  • Rated 4 out of 5 stars

    Nice earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised , glad to have these replace my old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for my mother and she absolutely loves them would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy pro buds 2

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a couple of months since I bought the ear buds the work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are good for talking as well for activities such as gym, hikes etc. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfort

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds but were a little uncomfortable after long periods of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung consumer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is really good. As being a samsung consumer it gives a lot of function to play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for everything! I love them they work great! Easy an fast online buying an picking up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chuck C

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung earbuds really work well with the Samsung S23+and make your music listening experience a joy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walk and hear

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my father, who likes to go walking and listen to music. The assistive hearing support is great as well since he has diminished hearing capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Perform well I love it It’s very easy to use and I got it easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my buds!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go anywhere without them! Using to work out and cut my grass and no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bes soundibg earbuds I've ever experienced

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always stuck with Samsung. Premium produzfs for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    love them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, love the color, and it stays comfortably in your ear. Loved them so much I bought them twice!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head phones are great but when taking calls the voice seems to be not synced up on both ear buds. I will say the noise canceling is crazy good tho.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for blue collar

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound insulation is great for construction noises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're awesome i use them every day! I depend on them foecmy my job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dont wash them

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second pair, I think that are great. I don't have a Cardo, i use these on my motorcycle. First pair went in the wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom Approved

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my mom and she absolutely loves them! Literally never takes them out lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds just loose them all the time. Really wish wired buds

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Aesthetically nice--but they fall out of your ears

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are beautiful! BUT I had to return them because they kept falling out of my ears. I saw reviews from other people mentioning the same issue on different sites, but I just assumed they had bigger ears. Definitely not the case, LOL. I consider my ears to be average-sized, maybe even smaller than average. I even tried changing the ear tips for a better fit, but still had no success. It also sucks because as the buds start to fall out, your first instinct is to catch them. The only part you can quickly and securely grab is where the call end touch control is, so I kept accidentally ending my calls while trying to catch the buds as they fell. For reference, I’ve purchased other Samsung earbuds in the past, like the Buds FE and Buds Live, and those were great with no issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BBCustomer12, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Check out, "How to wear your Samsung earbuds" if you would like to learn more about obtaining your perfect fit. Feel free to reach out to Support if you would like any further assistance afterward. Thank you for being a treasured Samsung customer. - Debra Samsung