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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5951 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 5,951 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buds1

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great+comparable features Poor fit constantly falling out Does not compare to the buds plus fit Blue tooth signal is easily disrupted

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds to pair with Samsung products. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Lavon

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an very good bluetooth the right side always go out i would not recommend these too anyone but the sound was good when fully working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. It would be nice if the noise cancellation wasnt so sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from original buds pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are a nice upgrade from buds pro. I love the touch controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College ready

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprised my son with these. He’s thrilled about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked really well, connected to my phone and computer easy. It has some problems with zoom but other than that really good!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Find a better priced option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are just not good anymore. With far better options on the table. The price is no longer justified by the quality. These will fall out of your ears. Unlike the galaxy buds+ of a previous gen. This product does not include the little rubber thing that keeps it in your ears. I've definitely had to stop my bike more than once to try to find the single earbud

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Purple, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Buds2 Pro. We value your feedback as we improve the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Please feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb product, my wife loves it together with her s24+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds pro 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great better than what i expect the fit will take a while to gwt used to but overall good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Cons mentioned:
    Touch controls
    Tech Insider Network Member

    Rated 4 out of 5 stars

    These blew me away!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first took out these small buds from the case, I was wondering - how good can the sound be out of something this small? I was shocked to hear both the depth and clarity that these little buds can put out. They're simply great and that was straight out of the box with no customization. There *are* earbuds that have better sound quality but that comes at a cost. For instance, the Sony XM4s (which many people including myself regard as having some of the best sound quality out there) are fantastic - but they're huge. They simply don't fit comfortably if you have smaller ears. Sound quality is one thing but comfort is another and I can wear these for hours on end - I barely notice them. When using them for running, for not having any additional wings or tips, they stayed in my ears surprisingly well and didn't budge. In regards to sweat, I had no issues with these and not worried about them with an IPX7 rating. The active noise cancellation is decent. I've heard (or not heard) better from other buds but these do a good job. The touch controls on each of the earbuds took a little getting used to due to the specific area you need to touch to get them to work. It's on the center and back of the bud and they don't register from the front of the earbud. Battery life is decent but not exceptional but the thing to consider is the size of these buds. I'd much prefer the lightweight comfort of these buds vs something larger with longer battery life. 8 hours of listening without ANC and 5 hours with ANC is plenty for me and the charging case provides a quick charge feature where you can get an hour of playback with just a 5-minute charge. And just like the buds, the case is svelte and easily pocketable. I used this with both my Android phone as well as my iPhone and they pair easily with both platforms. They also have a 24-bit high resolution audio mode, but, and this is a big but - that's only available if you have a Samsung Galaxy phone. These earbuds strike a nice balance between sound quality and comfort - highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent. Battery life will drain pretty fast, if using ambient sound and 360 audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever. Good sound output and the price fit the quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't recommend these. Right out of the box, everyone I call on a regular basis said the sound quality THEY hear is bad and sometimes completely unintelligible. Additionally, they continually fall out of my ears -- and often at really bad times. Finally, the battery life isn't near as good as some others. I HOPE there are better quality wireless headphones out there, because these are NOT a home run.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Could be slightly better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them allot but wish the ear bud themselves (the plastic/ rubber piece that actually goes into your ear) where of better quality. They keep sliding out and "collapsing" as i try to push them into my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! So happy with these ear buds. Love Samsung products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad at all. All around good product. 4/5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods I bought for my new android, works very clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a birthday gift for my mom a year ago. She absolutley loves them and still uses them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not expect..it will be in that good condition.

    I would recommend this to a friend