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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5970 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 5,970 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought as a Gift, well received.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter to replace the ones she ran through the wash. These are version 2.0 and they are markedly better sounding that the older ones. There is a newer version out but the have the dangling piece like the Apple Buds and she does not like those. Fo me this was an excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Samsung galaxy Buds2 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good, it sounds very good and the battery lasts longer and charges afaster, the only problem I had was that the headphones slipped out of my ears over time

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stayed in my ears. Great for working out and running. However after 11 months one earbud stopped working.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Samsung q

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, long lasting charge and great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Pros 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing better fitting in the ear then the first ones less glitches and almost no connection issues for me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Not the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting much better for the price difference. Dont get me wrong they sound good but not at the level of airpods pro. Its almost worth keeping the buds 2.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung got it right

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found the right earbuds. Really nice sound quality and super comfortable to wear. And the Intelligent Active Noise Cancellation is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Galaxy Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are one of the best that I have had. The sound is amazing. The buds and the case are cute. The battery life is faily decent. I haven't had an issue with it yet. Overall, i really enjoy them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is emaculate i love theses headphones base is also there.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Earbud headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great fit. I run with them and the fit remains solid. Highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but still feel Samsung can improve

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using exclusively the samsung line of ear buds for about 6 years now and have upgraded every year since. These galaxy buds 2 pro are amazing and almost the best set ive had yet! Almost. Sound quality is absolutely amazing and definitely the best out of the line of product currently out from Samsung. However, the design is not my favorite compared to last years model, battery life feel almost the same if not alittle less than the buds 2, and when it comes to comfort in my personal opinion the regular buds 2 feel better and have a better fit compared to the buds 2 pro. Overall though, I would still highly recommend these to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds Pro 2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for about 2 years and still work great! They are a little small for my ear but i use them almost everyday! Super easy to use with my samsung s22 ultra

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome little buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound awesome! Work great with my Samsung phone and easy to pair with it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great upgrade from live buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the galaxy live buds for 2 years and loved them until one stopped working. Upgraded to these and and they exceeded my expectations. Sound quality and fit are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Samsung Galaxy pro earbuds-Graphite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely expected more from these earbuds. The volume doesn't get very loud, and I can still hear my background with the ANC on. Although I have on the smallest ear canal attachment, I struggle to keep the left one in my ear. The battery life is not good when talking on the phone with them. These are a better quality than my previous Samsung earbuds, though. I paid $189 + tax, and they weren't worth that price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sophisticatedlady, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how important specific features of your device are to you. We'd be happy to help you troubleshoot the ANC feature and volume of your device. We have two articles to help in this matter titled "Use Active noise canceling on your Samsung earbuds" and "No, low, or poor audio quality on Samsung earbuds". You can also reach out to the Samsung Support Team if these experiences continue. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung headphones nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones very comfortable abd very good sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly amazing sound quality and clarity. The fit of these and the weight make them barely noticable and comfortable to wear all day

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good batery life and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice headphones, very good battery life. I've had them for almost 8 hours during a flight and no need to recharge. The sound is also very good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Better than the original

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This version of the earbuds has vetter sound. Better noise cancellation, and is much more comfortable than the previous generation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Phenomenal-ish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and battery life is phenomenal. I would have given it a 5 star if it had some type of wing on it to keep it seated better in my ear.

    I would recommend this to a friend