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Customer reviews

Rating 4.6 out of 5 stars with 5960 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 5,960 reviews
  • Rated 4 out of 5 stars

    Pop out

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that their lilac, its my favorite color. I shouldve read reviews first though. They're kind of annoying cause they occasionally fall out and most of the time feel like theyre popping out. Still use them though, i like the touch controls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my husband and he loves them. Just a gentle tap to control, which is what he was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well just not for me they were kinda slippery when im sweating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great, I haven't had a problem with them and also they are really easy to use if used with a samsung of course but overall they are great specially when you download the samsung wearable app wich allows you to use your earphones with a lot more stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sammy ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. Not really a great fit for my ear, but sound amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far, has good connection with third-party devices, services, and with most other smartphone brand that also uses the Android operating system, it helps this earbuds have a nice and seamless connection with other brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds, overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well!! My only qualm is with the metal sensors on the buds that allow it to charge in the case. The senors sit right on the inside of my ear and tend to hurt after 45 minutes to an hour of wearing them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! My favorite ear buds. I use them all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality noisw control good bass................

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey GuadalupeP, thanks for taking the opportunity to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your feedback as we improve the functionality of our product line. We're ecstatic to hear that you have been enjoying the unsurpassed quality of your Buds2 Pros so far! Feel free to contact Support if you would lie to share any other feedback with us or if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost perfect 4.5 Stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, Stellar. They won't stay in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fit in ears and all the features. Really enjoy wearing them out while doing shopping or just kicked back in chair relaxing. Just wished battery lasted a little longer. But fortunately they do not take long to charge back up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple users caution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ear buds. Only issue is I bought them as an alternative for the AirPods Pro’s and unfortunately you can customize any of the settings on an apple device. Apparently there are a lot of options for android users so if you have an android I’d highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy, great sound, while taking calls.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for falling asleep listening to an audiobook!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable very good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought these instead of the lower samsung buds the only thing i wish it had was gps for the case if you lose the buds in the case there is no way to find them unlike the apple airpods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the buds and really want another pair I love samsung..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift to give

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves them he uses them everyday! He told me these are the best headphones for his job!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not very satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy that they keep falling out from my ear but other than that the sound quality is good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KristyH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like further assistance or if you have any questions for us, feel free to contact Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some other cheaper brands and also the Samsung buds, which are decent. These are worth the money. The clarity when your talking to someone. They say they cannot tell that i am using ear buds like the previous ones. These also let you adjust the levels to some presets. I wish this setting would allow a custom setting but at least it can be adjusted. BTW I bought mine before Thanksgiving week because they were on sale, They went on sale for even more during black Friday and Cyber Monday and then they kept a sale after that and I simply went in and notified Best Buy and they gave me the money back on what I didn't save during the sale.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    samsung earbugs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great i got them for the water protection. great for working out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that you can use one ear bud over the other or Visa versa And the fact that I work at a gas station and can leave it to wear. The microphone will reverberate the conversation from my customers into the headphones. Fantastic

    I would recommend this to a friend