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Customer reviews

Rating 4.6 out of 5 stars with 5949 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 5,949 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Buy with gift cards or with protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this. The noise cancelling is great, the fit is ok, but the sound in the right side is already weak. The main purpose of these - using them for workouts - doesnt feel like they will survive you sweating on them, not to mention more strenuois environments. I got geek squad protection because i dont expect them to last. The cost isnt worth it and if i didnt have a gift card for best buy + an android phone i would not recommend these.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Muhau, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Buds2 Pro are designed to be sweat-resistant, with an IPX7 rating. This means that they can withstand submersion in up to 1 meter of fresh water, for up to 30 minutes. It makes them suitable for workouts and other activities where you might sweat. However, it's still recommended to dry them thoroughly after use, especially if exposed to non-freshwater like saltwater or pool water. Take a look at, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have described to be experiencing with your audio quality. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device further. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds quality and noise canceling. They are some of the most comfortable in ear option that I've tried.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love Mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and comfort, easy to use. Highly recomend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit comfortably, and snugly so they don't randomly fall out. Sound is excellent, and noise canceling is spot on for an item that doesn't completely cover the ear. Only complaint, and it's probably user error, is that you can't listen to music and sing along or have a conversation. They'll immediately mute/pause whatever you're listening to and that's irksome. I'd still recommend them tho because the pro vs con list is definitely sitting heavy with the pro side!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds. I had the originals for years before the left bud stopped playing 100% loud in the left ear. These are phenomenal. Has bass booster and noise canceling attribute which i love. Couldn't be more happier.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung Buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, noise canceling, and great fit. App checks ear fit and locates lost buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds 2 pro perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds 2 pro are perfect fit. They provide a high quality sound and the best noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung Buds pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secure for, sound is amazing and being able to personalize your settings is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very very very good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and VERY light earphones, really solid build quality, soft matte finish makes them very clean and discreet. the noise canceling / ambient mode on these is absolutely fantastic, even when working in noisy environments. overall sound quality is STELLAR, clear cohesive audio. Overall very worthwhile purchase for a pair of very versatile high quality true wireless earbuds. Samsung/AKG have outdone themselves with these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Buds fit great. The sound is awesome. I recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was excellent and the were very comfortable in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit and battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and battery last all day. I like the ths noise cancel feature and the ability to talk to other while its in the ear

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    MUST HAVE for Samsung Tablet/phone owners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit for these earbuds is incredible! Previous versions of the galaxy buds have just fallen out of my ears, but these stay in snugly without hurting! Sound quality is fantastic, the active noise cancellation is mind blowing, and switching between ambient sound & active noise cancelling is a breeze with the app! I also really enjoy that it will auto swap between my tablet, my phone, and my watch depending on my usage!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome. They fit my ears perfect. I love them. This my third pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound quality. Perfect adjustable fit with included different size buds. Easy to pair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Galaxy ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great for both case and buds. Fits great in the ear and great at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sound, fits good, and last relatively close to what is stated on the package.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound and fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, noise canceling works well. Fit good in the ears. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love my new earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these new earbuds, really comfortable, sounds amazing, long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, Sound, battery life, connectivity all excellent

    I would recommend this to a friend