Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $209.99
The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 3957 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,957 reviews
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds2 Pro True Wireless Earbuds

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through no telling how many headphones over the years. They either didn't fit properly, the sound was terrible, the batteries never held up, or I just lost them. II work outside a lot, and I sweat profusely on the summer. These have been so amazing! They fit perfectly with the right ear fittings (there are several to choose from). They feel much more secure than any other I had. The sound is awesome with great noise reduction. We recently went on an Alaska cruise and these held up the entire day of travel, about 7 hours. They charge wirelessly, so I was able to use them with my cordless charger, and it took no time at all to get them at 100%. I am very hard of hearing, so using these really helps me to adapt to the sounds. A soft touch on the buds allows me to answer phone calls and hear the conversation quite well. Being these are Bluetooth, they connect to any device I have. Overall, these are the best ear buds I have ever had. I'd definitely buy these again and again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds You'll Ever Need Again!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic upgrade from the previous Galaxy Buds Pro! Not only do they remain cleaner, not only do they stay comfortable in your ears, they also sound amazing! I admit I don't use all the features these buds provide, I will say that they do have an excellent battery life. I mainly use them at work, listening to music to listening to YouTube videos while making the paper doughnuts! They are great to use, more discrete than the previous pros (they don't stick out as much so others don't really notice them in your ears), and they don't apply any discomfort after a long period of use. The previous model applied a bit too much pressure on the ear canal from where the contact charging plates are located. Highly recommend these, even if you are not a Samsung user (though, I recommend a Samsung Galaxy device whether a phone or tablet if you want to utilize the full features of this amazing product!) A praise, also, to Best Buy for shipping this product a day after it was ordered. Wasn't available in store, but their team made sure you'd get your product on time right when you need them! Thank you Best Buy CS and Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honestly the best pair ive ever had!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these buds for practical everyday use. The volume can get really loud which i love, but the aound does spill out. Noise cancelling is obv not 100% but honestly really good, and i love the ambient sound mode. They do fit differently from standard earbuds (or knockoffs) so it takes some getting used to. If you dont place them precisely correctly they could fall out if you move too much (like on a run) however because of the shape its not sudden, so you feel them slipping off and have time to readjust/catch. Love how many features are included in the wearable app and, i didnt even know this when i bought them, but they connect across all ur devices. I have a Samsung tablet linked to my phone and a watch. Its a given that i can control the buds through my watch, but it was a surprised that the buds can also switch automatically. I dont even have the app on my tablet, but if i have the buds connected to my phone and start using my tablet instead, like watching YouTube for example or anything with sound, the buds will switch to my tablet. When i start using my phone theyll switch again, but i can also stop them from switching too. I also havent gotten any complaints while in calls, which i used to get a lot, so its fair to assume that the mic is at least decent. I havent seen that many options for protective cases, which is to be expected given the shape of the case. There might be more options in amazon, but i got a case from best buy, mostly for how pretty it looked and for the ring. The case itself tho seem very durable. Im a cluts so ive dropped it a couple of times, no scratches or anything yet. The buds getting out when it falls is a 50/50, but with the app u can easily find them so its not that big of an issue. Anyways, its very practical, useful, and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but worth it.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many wireless earbuds and these are by far my favorite. They fit in my ear perfectly, cancel out all noise, and the bass sounds better than any other I've tried out before. I absolutely love these. I own a Samsung Galaxy phone and have never had any issues with them connecting or charging. Expensive, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy Buds2 Pro is a must buy!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones produces great sound and fits into my ears well. I have brought many of earbuds over the years. These are by far the best sounding and fitting earbuds that I have brought thus far! These earbuds fit perfectly into my ears and won't fall out when I'm walking or running with them. For the sound quality, the earbuds gets plenty of loud. So loud that I don't turn the volume of the earbuds to there maximum level. The bass hits hard! If you are a lover of bass, you won't be disappointed! There's an equalizer setting from opening the Galaxy variable app. This is where you'll find six presets of normal, bass boost, soft, dynamic, clear, and treble boost. You can also customize all six presets to create your own preset, one that will be customized to your own sound custom. Overall, Galaxy Buds2 Pro delivers on sound quality and fit. You'll be happy purchasing these earbuds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones when they're on sale

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good sound quality. The bass is a little lacking compared to the previous generation, but still good. Battery life is great and connectivity with my samsung phone is seamless. The sound cancellation is great. I work in a loud shop and it makes it much more bearable. They're also more comfortable than the previous generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound and a great fit!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality. I couldn't go without these buds. I use them for work and at home. They fit so much better than the 1st gen of the buds pro. The noise cancelation feature is amazing and works really well. The sound quality is exactly what you'd expect from Samsung, which is great. They connect so easily to other Samsung devices, through the "Wear" app. The different settings really allow you to customize these buds the way you want. I use them for phone calls for work every day and never once had a problem with anyone being able to hear me, even in loud environments. Which was truly amazing. The battery life is not bad, definitely better than the 1st gen. I would highly recommend these to anyone. T

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good buy if you don't want to go for buds3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With that budget range a very decent option especially if you have a Samsung phone. I liked the design, at first I had some issues fitting it in my ear but I don't have it anymore. Battery life is amazing I don't think I have ever felt I should have charged it more. Sounds way better than my previous air pods maybe because I can calibrate on my android device more now. Nose cancelling is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior to all other brand ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the 1st generation of these were amazing the water resistance is top notch i dropped them sadly 4 different occasions in water and it never fazed them. The sound is superior!! They even have a mode where they work as a sound magnifier. I only upgraded because i thought i lost them. They fit in your ears perfectly the bass is excellent the pause during conversations is a great feature. The case keeps a good charge as well as the ear buds them selfs. 5 stars al day and night.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, comfortable and great battery life. Noise canceling aren't as good as my previous sony pair but these still cancel pretty good. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable earbuds I've worn to date. They sound phenomenal and the active noise cancellation works great. Have worn for hours without ear pain and have a good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been wanting to get a pair of the Samsung earbuds. Wow I'm so glad I got them. Clear phones calls with great noise reduction, Easy to connect to phone and music sounds great. Battery life last long enough and bost up fast when you put them back in case for a charge. Overall I enjoy them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The name says it all!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The name says it all. The galxy pro buds 2 are definitely pro quality in their build as well as the sound they can produce, or block with their active noise canceling feature turned on. They are packed with features they let you take advantage of any situation with easy touch controls, long battery life and seamless pairing with your already favorite galaxy devices. Don't worry about leaving them behind with the remind when left behind feature turned on, your sure not to lose them and have to make another purchase to replace. Their is so many features to use and try you will have fun just trying them all out, enhanced listening mode magnifies low level background noises so your sure not to miss anything from someones whisper or even if you were game hunting out in the woods. These are definitely the buds that fit your needs in every way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost my prefect earbuds

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never a fan of samsung audio. These are probably samsungs best earbuds to date! I'll explain in more detail below. First off if all you care about is sound quality and the price doesn't bother you, get them, download an app called Wavelet on Google Play Store. Purchase the 6 dollar unlock and set your settings like my screenshots and you'll be blown away! The first 2 are the wavelet app. The 3rd one is the sound assistant app available in the galaxy app store only. The reason i use 2 eqs is because it provides more accuracy. Even without LDAC support they sound phenomenal for BT especially on a recent galaxy device using the scalable codec. Battery life is decent at best. 3 hours of straight listening brought it down to about 50%. The case does recharge them very quickly! Connectivity is good. The first day i had some serious audio glitches while in my back right pocket. I'm not sure if it worked itself out or just hasn't happened again. My biggest complaint is the beam forming mics only work good in a quiet work environment. Anything like a diesel truck or loud exhaust or constant machinery noise in the background will cause the mics to pick up everything and callers will have a hard time hearing you. I'm not sure why many of these $200 plus earbuds struggle to produce good vocal isolation on calls. I use these for hours at a time working with my hands so this definitely is a deal breaker for me especially considering another brand i won't mention on this post costs under $170 and I've rarely had a complaint about background noise in mentioned environments. Overall if you don't work in a noisy environment, get them. Oh and the ANC is pretty good. Won't block everything as its not designed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, high sound quality, and long lasting battery. These are the best wireless buds I've had the pleasure of owning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and fit nice in the ear and comfortable. Keeps a great charge .Crrying case is small and compact, easy to travel .Sound is great and sound canceling works great .Will recommend to buy or give as a gift .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds 2 Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older version of these ear buds and was sad to know they were not made in red anymore. However, once I tried these out they were even better than the old ones! The noise cancellation is superb. They also do not fall out when i exercise. Definitely loved them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this due to on sale and my jbls just got broke. These are so much better sound quality is better. And better bass. I 100% back these. And the battery life is decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ran these over with a riding Pallet Jack.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% would recommend these, even after being ran over the left earbud still functions as normal after shaving a bit of plastic off the earpiece so the ear bit would fit over the nubbin. Never had any issues with them immediately connecting, they last well past the 8 hour mark at work, and charge several times within their carrying case. Been using my set for almost a year now daily during work and they're fantastic for calls, listening to music/audiobooks, you can even use them to enhance your (my) poor hearing with the ambient audio selection. If you don't mind the price tag, I would recommend these to anyone who needs an earbud that's comfortable to wear for hours on end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds, fits nice and comfortable for hours. Sounds great and has nice touch controlls.

    I would recommend this to a friend